Tech Stack
NegotiationMarketingSales
Job Description, Responsibilities & Requirements
About the Position
Help Customers from Anywhere in the World
Outbound Recovery & Sales Specialist for a Health & Wellness E-Commerce Company (Remote)
Energized by outbound conversations and driven by results, this role puts you at the center of revenue recovery and growth. You’ll reconnect with customers through calls and follow-ups, turning abandoned carts and cancellations into renewed subscriptions. If you’re persuasive, resilient, and love hitting performance targets, we want to hear from you.
Responsibilities
- Conduct outbound phone calls as the primary channel, reinforced by strategic follow-up emails, to convert leads into sales.
- Own win-back campaigns specifically targeting abandoned carts and failed payment/cancelled subscription accounts.
- Focus relentlessly on revenue-based performance metrics, driving toward a weekly benchmark of 60–70% recovery on reached customers.
- Accurately navigate restricted BOSS (ERP) lead lists to capture customer pain points and pitch tailored subscription solutions.
Requirements
- 2–4 years of experience in Outbound Sales, Telemarketing, or Revenue Recovery roles.
- Prior exposure to subscription models and retaining subscription customers is highly preferred.
- Resilience, persuasive negotiation tactics, and a consultative sales approach.
- High autonomy to self-manage outreach cadences according to data-driven peak conversion windows.
Nice to Have
- Experience working with Shopify checkout flows and recovery automation.
We Offer
- Starting Salary: $800 USD/month
- Working Condition: Full-time
- Schedule: Shift flexibility is required. Working hours will be dynamically adjusted and tuned to the highest-converting windows (typically aligning with late afternoon US timezones).
About the Company
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Note: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
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