Parts Interpreter

About the Position

Parts Interpreter - Sydney

Join Liebherr-Australia Pty. Ltd. as a Parts Interpreter in Sydney, AU. Provide efficient parts advice, dispatch, and administrative services.

Responsibilities

The Parts Interpreter is responsible for the provision of efficient and accurate parts advice, dispatch, and administrative services to the Division and its customers. Key responsibilities include:

• Identification of the correct spare parts to ensure the customer receives the goods in full and on time.
• Provide backup support for parts operations in VIC/TAS, WA/SA/NT, QLD, and New Zealand.
• Provide spare part product information to customers.
• Work in conjunction with customers and other departments to maximize sales opportunities.
• Monitoring the effectiveness of parts processes including stock control and inventory.
• Provide professional and timely customer service to internal and external customers at all times.
• Order stock from suppliers, including the factory in Germany.
• Process and invoicing of internal and external customer sales orders.
• Run and check transactional reports to ensure exceptions are identified.
• Participate in the preparation and conduct of regular stock take activities.
• Filing.
• Liaise with service and sales personnel.
• Comply with occupational health and safety requirements in the workplace.

Provision of timely and effective administrative services such as but not limited to:

• Developing required reports and correspondence.
• Maintenance of accurate records and files.

Provide on-the-job training as required.

Requirements

• Previous experience in a fast-moving spare parts department.
• Core Skills:
  • Customer service skills
  • Analytical skills
  • Literacy and numeracy
  • Determining and addressing customer needs
  • Liebherr product knowledge
  • Interpret Liebherr technical documentation, drawings, and schematics
  • Monitoring parts processes including stock control and inventory management
  • Ordering stock
  • Sales skills including up-selling techniques
  • Report writing - technical
  • Intermediate computer skills

We Offer

• Additional week of bonus annual leave.
• Paid parental leave.
• Ongoing career development and progression opportunities.
• Employee discounts with Woolworths, JB Hi-Fi, Rebel Sport, and many more.
• Discounted corporate health insurance.
• $1,300 annual Health & Wellbeing Payment to invest in your health, fitness, or wellbeing.
• Work for a global OEM recognized for engineering excellence.

About the Company

Liebherr-Australia Pty. Ltd. is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes, as well as deep foundation machines throughout Australia and New Zealand.

Location

Liebherr-Australia Pty. Ltd.

1-15 James Erskine Drive

2759 Sydney

Australia

Contact

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennine Williams.

One Passion. Many Opportunities.

Job ID: 84155

Division: Liebherr International

Company: Liebherr-Australia Pty. Ltd.

Area of employment: Logistics

Country: Australia

Entry level: Professionals

Type of contract: full time

FAQs

Do you have any questions about working for Liebherr? Find the answers here!

Your way to apply

Speculative Application

Didn’t find the position you were looking for? You are welcome to send us a speculative application.

Speculative applications