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Passenger Rights Consultant

Primary stack

Communication

Job description

About the Position

We are seeking reliable and professional collaborators to assist passengers in the Eindhoven airport in cases of flight disruptions, including long delays and cancellations.

Responsibilities

  • Be present in the public arrivals area of the assigned airport
  • Distribute informational materials to passengers
  • Clearly and professionally explain passenger rights
  • Maintain a respectful, discreet, and professional approach
  • Follow operational guidelines provided by the coordination team

Requirements

  • Must live within 1 hour of Eindhoven Airport
  • Availability to reach the airport on short notice
  • Strong communication and interpersonal skills
  • Professionalism, reliability, and punctuality
  • Fluent English required; additional languages are a plus

Compensation & Conditions

  • Freelance collaboration
  • €40 per assignment
  • Transport expenses reimbursed
  • Performance-based incentives up to €500
  • On-call work depending on operational needs

We Offer

  • Competitive freelance rates
  • Reimbursement of transport expenses
  • Performance-based incentives
  • Flexible work schedule

About the Company

International Flight Help Management, INC is dedicated to providing exceptional support to passengers facing flight disruptions. Join our team to make a difference in the lives of travelers.

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