Payment Commercial Partnership Manager

About the Position

Payment Commercial Partnership Manager

Singapore

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Singapore.

---

About the Company

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

---

Responsibilities

• Build and manage strategic relationships with PSPs, acquiring banks, payment gateways, and alternative payment providers globally, with a strong focus on Asia and the Middle East.
• Source new payment solutions, new partners, and payment methods, including sourcing, due diligence, contracting, and coordinating with Product, Tech, Compliance, Legal, and Finance until it's live.
• Manage the commercial terms with payment providers. Own every negotiation on processing rates, settlement terms, reserves, and limits, and be responsible for improving payments costs.
• Partner performance, working with Product, to track and act on approval rates, reliability, cost, settlement speed, and operational risk. Then escalate, renegotiate, or replace underperforming partners.
• Develop comprehensive local payment coverage across priority markets, including cards, bank transfers, wallets, and alternative payment methods, with appropriate redundancy within the payment ecosystem to reduce over-reliance on individual providers or payment rails.
• Own and drive key initiatives within your area, ensuring alignment with Axi's strategic priorities and business objectives.
• Collaborate across departments to deliver end-to-end programs with measurable, lasting impact.
• Ensure all activities comply with applicable regulatory requirements and Axi's internal policies.
• Undertake any additional responsibilities as assigned to support Axi's broader business objectives.

---

Requirements

• Demonstrable experience in Contract Negotiation, applied in a commercial environment.
• Demonstrable experience in Detailed Payments Knowledge, applied in a commercial environment.
• Demonstrable experience in External Relationship Management, applied in a commercial environment.
• 8+ years of relevant experience, ideally within financial services, fintech, or a similarly complex global environment.
• Proven experience in a relevant role within a fast-paced, global organization.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management skills with experience working across cross-functional teams.
• Proactive, self-driven mindset with a strong sense of ownership and accountability.
• Comfortable managing competing priorities and delivering to deadlines in an ambiguous environment.

---

Nice to Have

• Experience with Compliance And Regulatory Environment or similar is advantageous.
• Experience with Proven Record Of Internal Stakeholder Management or similar is advantageous.
• Experience in FX, CFD, online brokerage, crypto, gaming, Financial Services, FinTech, or Payments Processing Company.
• Experience launching payment solutions across multiple countries.
• Existing senior relationships across major PSPs, acquiring banks, and payment companies in Asia and/or the Middle East.
• Understanding of payment routing, approval rates, fraud, chargebacks, settlement, and payment optimization.
• Exposure to high-growth, fast-paced global organizations.

---

We Offer

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 20 annual leave days per year.
• 5 paid study leave days per year.
• 1 paid volunteer day per year.
• Health and Dental Insurance (self + option to include dependents).

---

Axi's Interview Journey

• Talent Acquisition Interview (45 - 60 mins)
• Hiring Manager Interview (75-90 mins)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions-whether in hiring, compensation, training, performance reviews, or termination-based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.