Payments and Fraud Analyst
Nice to have's
Job description
About the Position
Mayflower is a technology company that elevates the entertainment industry to new levels of perception and engagement through cutting-edge technologies. Our global IT products are developed by an in-house team of passionate techies dedicated to delivering the best user experience. We are proud of our core products, including our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.
We are currently seeking a Payments and Fraud Analyst to join our team in Limassol, Cyprus.
Responsibilities
- Monitor our automated fraud system and review suspicious users
- Handle chargebacks, review, and representation
- Provide customer support for payments and fraud-related issues
- Offer general assistance to the Finance and Risk Department
- Work rotating 24/7 shifts
Requirements
- Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred
- Minimum 2 years of experience in a fraud-related role or a similar position is required
- Fluency in English is a must, additional languages are advantageous
Desirable Skills
- Interest in online businesses and expanding knowledge in online payments and fraud
- Motivated to learn, explore new things, and grow within the company
- Critical thinker with fast decision-making ability
- Excellent attention to detail
We Offer
- EU-based employment contract
- Transparent performance reviews twice a year with bonus opportunities and salary adjustments
- Private medical insurance for you and your family, a corporate mobile plan, and interest-free support for car purchases
- Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company
- Mindfulness & well-being support, including psychological assistance with 50% coverage
- 50% coverage of school and kindergarten fees for your children
- Fully covered sports benefits, and access to in-house electric scooters and bike rentals
- Investment in your growth: paid language courses and access to development programs, including conferences, training programs, and coaching
- A culture of recognition: a peer reward program to celebrate your contributions
- A fully equipped office in Limassol, with free catering, an in-house coffee bar, and a health bar stocked with nutritious snacks
- A strong engineering culture: international teams, corporate events, team buildings, and hackathons
About the Company
Mayflower is a technology company that elevates the entertainment industry to new levels of perception and engagement through cutting-edge technologies. Our global IT products are developed by an in-house team of passionate techies dedicated to delivering the best user experience. We are proud of our core products, including our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.
© Mayflower. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.We are building the future of live entertainment. We believe that by providing people with the best and high-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!