Job Description, Responsibilities & Requirements
About the Position
PE Enrollment & Billing
This hybrid entry-level role focuses on accurately maintaining payer member enrollment and billing records while applying strong MS Office skills and a solid understanding of HIPAA guidelines. The role supports night shift operations to ensure timely processing, data quality, and compliant communication that enables reliable healthcare coverage and a smooth experience for members and payer partners.
Responsibilities
- Process enrollment requests with careful review of member data to ensure accuracy, completeness, and timely updates in payer systems.
- Update billing records using MS Office tools to reconcile premiums, adjustments, and corrections.
- Maintain enrollment and billing logs in spreadsheets with consistent data entry practices.
- Verify member eligibility and coverage details against payer rules and documentation.
- Respond to internal inquiries about enrollment status and billing discrepancies.
- Apply HIPAA guidelines in every interaction and documentation activity.
- Review nightly work queues and prioritize tasks based on cutoffs, aging, and risk.
- Collaborate with payer operations teams to clarify complex cases and resolve data conflicts.
- Identify recurring enrollment or billing issues and suggest process improvements.
- Use MS Office-based templates and checklists to standardize documentation.
- Support simple data quality checks on enrollment and billing files.
- Escalate non-standard or high-impact issues to senior team members.
- Adapt to evolving payer rules, benefit designs, and internal policies.
Requirements
- Possess foundational knowledge of payer domain concepts.
- Demonstrate working proficiency in MS Office applications.
- Understand the core principles of HIPAA compliance and privacy.
- Show ability to learn payer-specific systems and tools quickly.
- Exhibit strong attention to detail, time management, and communication skills.
We Offer
- Competitive compensation and benefits.
- Opportunities to explore new technologies, industries, and locations.
- A supportive environment that empowers you to prioritize your wellbeing.
About the Company
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enable us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.
Additional employment information
- Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
- Applicants may be required to attend interviews in person or by video conference.
- Candidates may be required to present their current state or government-issued ID during each interview.
- Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.
- If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Benefits that help you thrive and grow
Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced, and healthy life.
Financial wellbeing
We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.
Physical and mental health
We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counseling, our Mental Health Allyship program, and more.
Your career, your way
With 350,000+ roles at Cognizant, you’ll have opportunities to explore new technologies, industries, and locations-and build the skills you need to grow your career.
Real-world impact
Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.
Your path to Cognizant
Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.
Step 1: Apply to the right opportunity
Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.
Step 2: Connect with your recruiter
If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.
Step 3: Show off your skills
If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
Step 4: Decision time
Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.
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