Job Description, Responsibilities & Requirements
About the Position
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Lightspeed is currently seeking a highly capable and dedicated full-time People & Culture Coordinator to join our team for a 9-month, fixed-term period. We are looking for an exceptional candidate who possesses excellent organizational skills, values confidentiality, and pays meticulous attention to detail. You will report directly to the People Business Partner, playing a vital role in ensuring the smooth day-to-day operations of our People & Culture function for the Netherlands and Belgium.
As the right hand to our People Business Partners, Payroll, and People Operations team members, you will play a critical role in managing the complete employee lifecycle, ranging from conducting onboarding sessions to ensuring HRIS data integrity and generating insightful reports. This role is truly the backbone of the function responsible for nurturing our most valuable asset: Our people.
Our joint mission
Lightspeed powers the businesses that are the backbone of the global economy.
Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.
We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!
Responsibilities
- Own the employee lifecycle support and administration for the Benelux region (new hire paperwork, onboarding, role/salary changes, Workday updates, time off management including arbodienst support, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping
- Collaborate with our office management, IT, Recruitment, and People Business Partners to ensure smooth onboarding and offboarding processes for the Benelux team
- Perform audits on system information to ensure data integrity while maintaining strict confidentiality and building on our internal control mechanisms
- Assist in coordination of employee programs that may include training, recognition, DEI, volunteering, and wellness programs
- Provide general administrative support to the People team and take on special People projects as needed
And a little bit of...
- Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role.
- Identify, recommend, and proactively take initiative for process and workflow improvements that will allow us to scale and support our significant growth goals
Requirements
- A minimum of one year of experience in an HR or office administrative role, demonstrating proficiency in effectively managing high-volume workflows
- Experience with Google Drive, Workday, ADP, Ashby, ServiceNow, Google Sheets, or similar software
- Basic understanding of employment laws, regulations, compliance requirements, and the differences across Benelux
- Fluent in both Dutch and English
Attributes and Skills
- An acute eye for detail and accuracy is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimizing errors and discrepancies.
- A customer-centric approach to HR service delivery, focusing on responsiveness, empathy, and professionalism when assisting employees with HR-related inquiries and concerns.
- Ability to handle and analyze large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.
- Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.
We Offer
- Lots of autonomy, flexible work culture, and the possibility of remote work
- Genuine career opportunities in a company that’s creating new jobs every day
- Work in a team big enough for growth but lean enough to make a real impact.
- Benefits & perks
- Development of very high-traffic products used at the global scale
- Exposure to modern and proven technology
- Become a valued part of the diverse and inclusive Lightspeed family
and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:
- 20 legal + 5 extra-legal paid vacation days
- Pension contribution and holiday allowance
- Health and wellness benefit of 400€ per year
- Mental health online platform and counseling & coaching services
- Paid leave and assistance for new parents
- Volunteer day
- Regular in-office events and lunches
- Yoga & Bootcamp classes
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About the Company
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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