People Operations & Payroll (Working Student)

About the Position

People Operations & Payroll (Working Student)

Paris, France

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At SumUp, our People Operations & Payroll team is the engine behind a smooth and reliable employee experience. We manage the full employee lifecycle - from onboarding and contract changes through to offboarding - while supporting accurate and timely payroll across Southern Europe.

In France, recurring operational work is growing across employee lifecycle administration, field sales hiring, and payroll coordination. You’ll join a hands-on, detail-driven team where operational excellence and employee care go hand in hand.

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Responsibilities

Payroll Support

• Help to collect, and organise payroll input data ahead of monthly deadlines
• Support follow-up with external payroll and benefits providers where relevant
• Help maintain accurate payroll records and flag missing information or discrepancies

HR Administration & Employee Lifecycle

• Prepare, update, and archive employment contracts and employee documentation
• Support onboarding, contract changes, and offboarding processes - ensuring data accuracy and completeness at every step
• Assist with benefits administration where needed

Employee Support & Ticket Handling

• Respond to routine employee and manager queries via internal systems and email with clarity and care
• Manage open tickets and follow up, escalating more complex cases when needed

Data Management & Process Improvement

• Maintain and update employee data in HR systems and Excel / Google Sheets trackers
• Perform regular data checks and keep Notion pages and internal documentation up to date
• Identify repetitive steps, data-quality issues, or bottlenecks in recurring workflows
• Suggest small process improvements that make day-to-day operations more efficient

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Requirements

• Currently studying or recently graduated in HR, Business Administration, Economics, or a related field
• Fluent in French and English - clear written and verbal communication is essential
• Strong attention to detail and a commitment to accuracy, especially with sensitive employee and payroll data
• Basic Excel / Google Sheets skills and confidence working with structured data
• Organised and reliable - able to manage recurring tasks and meet regular deadlines
• Comfortable handling confidential information with discretion and good judgement
• Quick to learn new tools and systems - we work across multiple HR platforms
• Team player with a hands-on, service-oriented attitude

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Nice to Have

• Previous experience or studies in HR, payroll administration, or people operations
• Interest in payroll processes, HR systems, or process improvement
• Familiarity with AI tools such as ChatGPT

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We Offer

🌎 Work with a truly global, multicultural team from our Barcelona office.

🌈 Be part of a workplace that values diversity and inclusion, where every perspective is respected.

❤️ Access our Employee Assistance Programme for mental health guidance and support when you need it.

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About the Company

Join SumUp's People Operations & Payroll team in Paris as a Working Student. Support HR and payroll tasks, ensuring data accuracy and employee support.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.