People Operations Manager

About the Position

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!

We are seeking a People Operations Manager to join our team in London, focusing on building out People Operations in the UK and working closely with our teams as a partner to the business.

Responsibilities

• Hiring Strategy and Recruitment:

  • Anticipate and fulfill all talent requirements across all teams.
  • Define organization needs, post job ads, and manage the selection process.
  • Actively headhunt to bring in top talent and ensure best cultural and skills fits for the company.
  • Use data to inform realistic hiring goals and support operational teams.
  • Liaise with senior management to ensure hiring timelines and strategies match the company’s plans for growth.

• HR Operations & Employment Law:

  • Oversee day-to-day people operations, including payroll, benefits, time off, contracts, and compliance.
  • Own the management of payroll and company software.
  • Collaborate with People and Legal teams on employment law matters and compliance management.
  • Partner with functional People teams on benefits programs, compensation strategy, and HR-related matters.
  • Act as the first point of contact and support for employee changes and day-to-day HR support.
  • Advise management teams on people-related strategy and decisions, including organizational design, planning, compensation, and team building.

Requirements

• Strong communicator with the ability to build relationships with key stakeholders.
• Excellent attention to detail, reliable, and well-organized.
• Ability to exercise discretion at all times.
• Able to prioritize, work autonomously, and manage time effectively.
• Strong representation of Lalamove’s four core values: Passion, Grit, Humility, and Execution.

Qualifications

• Undergraduate degree and a Master's degree in HR or a similar field preferred.
• Minimum 8 years of experience in HR, ideally gained in fast-paced, dynamic environments.
• Strong knowledge of UK’s labor regulations, HR operations, and local/regional recruitment specifics.
• Advanced MS Office skills, especially Excel and PowerPoint.
• Native or at least business-level proficiency in English.

We Offer

• Competitive salary
• Full-time position
• On-site work location in London
• Opportunity to work with a fast-growing, innovative company

About the Company

At Lalamove, we are committed to making a significant impact on local communities worldwide. Our mission is to revolutionize the logistics industry with innovative solutions and to make Lalamove synonymous with delivery. Join us as we continue to scale our efforts globally and be part of a team that is passionate about making a difference.

To all candidates - Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights, and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice.

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