People Operations Senior Associate

About the Position

People Operations Senior Associate

EcoVadis is the leading provider of business sustainability ratings. We are seeking a People Operations Senior Associate to join our team in Tokyo, Japan. In this role, you will oversee local HR and Office Administration, manage employee lifecycle processes, and drive continuous improvement with AI adoption.

Responsibilities

HR Strategy, Operations & Employee Experience

• Work closely with the Regional HR Lead to localize and execute global HR strategies and initiatives aligned with the company strategy, goals, and priorities in Japan.
• Manage end-to-end employee lifecycle processes, including onboarding, orientation, mobility, development, offboarding, etc.
• Serve as a trusted advisor to local employees and managers, offering empathetic guidance, conflict resolution, and employee relations support.
• Manage employees' disciplinary procedures and conduct employee relations counseling.
• Partner with service providers to manage HR administrative tasks and documents, including payroll and benefits administration.
• Maintain and update local Rules of Employment, Article 36 Agreements (Saburoku Kyōtei), and other mandatory regulatory filings.

AI Adoption & Continuous Improvement

• Actively evaluate and adopt Generative AI (Gen-AI) tools and automated HR workflows to streamline routine administrative tasks and increase process efficiency.
• Develop and update local HR policies and plans to enhance employee relations.
• Analyze employee engagement survey results and feedback metrics to design local initiatives that nurture a positive, psychologically safe, and inclusive culture.

Workplace Experience & Office Administration

• Manage statutory Health and Safety requirements, including Health Committee meetings (Eisei Iinkai), annual employee health checks (Kenkō Shindan), stress checks, etc.
• Close cooperation with other teams or departments to provide HR Admin and Office administrative support to the office and the team.
• Deploy global General Administration and Sustainability guidelines to maintain eco-friendly workplace practices in the local office.
• Act as a key point of contact with the co-working space operations team to ensure the Office and the Japan team have sufficient support.
• Coordinate office supply management, emergency response planning, visitor hosting to maintain an agile, safe, and collaborative work environment.

Requirements

• 8+ years of progressive HR generalist operations experience in a multinational corporation in Japan.
• Full-professional level in Japanese, and excellent command of both spoken and written English.
• Holding a Sharoushi certification is highly advantageous.
• Working knowledge in office management, health & safety management would be a plus.
• Demonstrated enthusiasm for leveraging Gen-AI tools and modern HR Tech to automate workplace processes.
• Familiar with employment-related Japanese labor regulations.
• Knowledge in employee compensation and benefits administration.
• Hands-on experience partnering with external payroll providers and Sharoushi (Labor & Social Security Attorney) firms.
• Proven track record in handling complex employee relations, performance management, and disciplinary procedures with tact, confidentiality, and integrity.
• Flexible to meet the demands of internal clients, global HR projects, and willing to go the extra mile.
• Team Player / ability to collaborate with others & work in a team-oriented environment including cross-department cooperation.
• Ability to work well in an international and multicultural environment - to create a culture of diversity, inclusivity, collaboration, and teamwork.

We Offer

• Support with all the necessary office and IT equipment.
• Flexi time working system.
• Wellness allowance for mental and physical wellbeing.
• Access to professional mental health support.
• Referral bonus policy.
• Learning and development.
• Sustainability events and community involvement.
• Peer recognition program.
• Employee-led resource groups.
• Social Insurance.
• Commuting Allowance.
• Work Model: Hybrid Work Model.
• Remote work from abroad policy.
• Life Insurance.
• Paid employee volunteer day.

About the Company

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social, and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles, you can chat with an insider.

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application.

A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate?

Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes.

We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect.

EcoVadis commits to equity, inclusion, and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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