About the Position

Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

We are looking for a People Partner to join our HR team and serve as a trusted point of contact for employees and managers across assigned business areas. In this role, you will support the full employee lifecycle and contribute to a wide range of people processes and initiatives. You will work closely with the HR BP to ensure consistent, high-quality employee experience.

The role is based in Ukraine, preferably Kyiv.

Responsibilities

Own the employee experience across the full lifecycle. You'll support new joiners through onboarding, run regular check-ins and 1-to-1s, and be a reliable point of contact for employees and managers on day-to-day HR matters - from leave and policies to employment condition changes, transfers, and offboarding.
Partner with managers and HR Ops on people processes and organizational changes. You'll handle employment changes end-to-end: preparing offers, creating system requests, aligning stakeholders, and ensuring smooth execution.
Contribute to key HR cycles. You'll play an active role in the Annual Review, Upward Review, Engagement Survey, and other global HR initiatives - supporting communication, tracking completion, preparing summaries, and helping managers and employees navigate the process.
Support the broader people agenda. Beyond core processes, you'll contribute to internal events like One Team Days, HR marketing initiatives, and various people projects as they arise.

Requirements

2+ years of experience in an HR role, ideally as a People Partner or HR Generalist.
Hands-on experience running regular 1-to-1s and supporting employees on day-to-day matters.
Strong communication and relationship-building skills.
Organized, detail-oriented, and comfortable managing multiple processes at once.
Proactive mindset with a genuine interest in people and employee experience.
Fluency in English.

What You Should Expect from Us

Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Our Core Values

One Team: Regardless of our location, we always work as one towards the same goal.
Genuine Care: We genuinely care about our customers, partners, and co-workers. This is a defining part of our DNA.
Passion: We find meaning and purpose in what we do. We don’t make excuses and never stop until it’s done.
Strive for Excellence: We push ourselves to deliver according to the highest standards.
Grow Every Day: We work hard to become a better version of ourselves and embrace an everyday improvement approach.

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People Partner

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