Tech Stack
Job Description, Responsibilities & Requirements
About the Position
People Systems Lead
Location: London, United Kingdom / Spain
Employment Type: Full-time
Work Location Type: Hybrid
Responsibilities
As a People Systems Lead at Contentsquare, you will:
- Lead Workday HCM administration, design, configuration, and serve as the primary subject matter expert for system optimization and security architecture across HCM modules.
- Design, configure, and continuously improve business processes to streamline People operations, enhance user experience, and enable sustainable growth.
- Manage integrations with payroll providers, benefits, talent acquisition, learning systems, and third-party tools using EIB, connectors, and REST/SOAP APIs.
- Partner with business teams, particularly the People Team, to translate business requirements into scalable technical solutions.
- Conduct technical analysis of releases, assess feature impacts, and perform non-regression testing in sandbox environments.
- Implement security configurations including role-based access controls, domain security policies, user-based security assignments, and security group inheritance.
- Lead technical troubleshooting and root cause analysis.
- Drive external suppliers or software editors for system enhancements or issue troubleshooting while monitoring budget.
- Develop and maintain guides, integration documentation, and system architecture diagrams.
- Master the People software architecture and data flows around Workday HCM.
- Deploy ISD product and project methodology, get business team buy-in, and facilitate change management.
Requirements
- 5+ years of experience in HRIS, especially in configuring and administering Workday HCM.
- Advanced proficiency with Workday business process framework, expert-level knowledge of Workday's data model, and a deep understanding of Workday security architecture.
- Experience with Workday integration tools including EIB template creation, core connector configuration, Web Services (SOAP/REST), and Workday Studio.
- Autonomous, proactive, and excellent problem-solving skills.
- Great communication and interpersonal skills, with the ability to collaborate effectively with multi-functional teams.
- Fluent in English, ideally with French language skills.
Nice to Have
- Workday certifications
- Workday reporting skills including custom reports, advanced reports, matrix reports, composite reports, and conditional logic.
- Experience in an international company
- Experience with JIRA and JSM
We Offer
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
- Work flexibility: hybrid and remote work policies.
- Generous paid time-off policy (every location is different).
- Lifestyle allowance.
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work.
- Every full-time employee receives stock options, allowing them to share in the company’s success.
- Multiple Employee Resource Groups that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts.
- And more benefits tailored to each country.
About the Company
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay-and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in-house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.