Performance Delivery Enablement Specialist FTC

About the Position

Performance Delivery Enablement Specialist FTC

This role is a 6-Month Fixed-Term Contract (FTC).

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About the Company

Sports betting, gaming, and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging, and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.

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Responsibilities

Portfolio Tooling & Dashboards

• Help build and maintain dashboards that give portfolio teams clear visibility of delivery flow, risks, dependencies, outcomes, and value indicators.
• Support the development of practical tools that simplify planning, tracking, reporting, and governance activities, prioritized through a clear backlog of team needs.
• Create reusable dashboard views and reporting assets that support consistent portfolio delivery conversations.
• Ensure dashboards and tooling are easy to use, relevant to team needs, and aligned to delivery priorities.

Automated Agents & AI-Enabled Delivery

• Help create and iterate automated agents that teams can use in pods, including reporting preparation, delivery insight generation, routine workflow support, and board health checks.
• Use Kiro and other approved AI-enabled tools to prototype, test, and improve practical delivery enablement solutions.
• Spot opportunities where automation and AI can reduce manual effort, improve decision-making, or support delivery routines.
• Support teams in building confidence with AI-enabled ways of working through practical examples and reusable patterns.

Agile Ways of Working

• Support teams to use automated agents, tools, and reusable patterns so they can work in a more agile way.
• Help teams improve visibility of work, manage dependencies, and maintain focus on outcomes rather than activity.
• Work with portfolio and pod teams to identify bottlenecks, ageing work, and opportunities to improve delivery flow.
• Help teams use automation to reduce friction, improve flow, and support continuous learning.

Problem Solving & Practical Enablement

• Work directly with teams to understand delivery pain points and translate them into simple, usable tools and solutions.
• Use simple problem-solving approaches to understand root causes, simplify processes, and reduce manual effort.
• Develop lightweight standards, playbooks, and examples that help portfolio teams scale good practice.
• Provide hands-on support to teams adopting new dashboards, tools, agents, and ways of working.

Data, Insight & Reporting

• Help surface relevant data and insights to teams so they can use it to support decision-making, prioritization, and delivery conversations.
• Review delivery information to help identify patterns, risks, trends, and improvement opportunities.
• Support the development of delivery metrics and reporting views that promote transparency and practical action.
• Help stakeholders understand and use data effectively, avoiding reporting for reporting's sake.

Stakeholder Engagement & Change Adoption

• Work with Product, Technology, Portfolio, and pod teams to understand requirements, test ideas, and improve solutions.
• Build strong relationships with stakeholders to ensure tooling and automation support real delivery needs.
• Communicate complex or technical outputs in a clear, practical, and accessible way.
• Role model openness to change, adaptability, and a positive approach to evolving ways of working.

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Requirements

Specialist Skills & Experience

• Good understanding of agile ways of working and modern product delivery practices.
• Practical experience using Kiro or similar AI-enabled tools to support delivery activity.
• Experience building dashboards, reporting views, workflow automations, or delivery tooling.
• Ability to understand business or delivery problems and support practical technology-enabled solutions.
• Good analytical and problem-solving skills, with confidence using data to spot improvement opportunities.
• Comfortable working with stakeholders to gather requirements, test ideas, and improve solutions.
• Understanding of pod-based, squad-based, or multi-team delivery environments.
• Good communication skills, with the ability to explain technical or data-led outputs in a clear and practical way.
• Previous experience in Product, Technology, Portfolio, Transformation, Agile Delivery, Business Analysis, or Product Operations is desirable.

Competencies & Behaviours

• AI Fluency: Actively uses AI-enabled tools, experiments with new approaches, and iterates with AI as a delivery partner.
• Ownership: Takes responsibility for assigned work, follows through on actions, and asks for support when needed.
• Curiosity: Looks for patterns, asks questions, and uses data, workflow insight, and practical experience to understand issues.
• Collaboration: Builds effective working relationships across portfolio teams, pods, and stakeholders.
• Practical Delivery Mindset: Focuses on building useful tools, dashboards, and agents that teams will use in day-to-day work.
• Adaptability: Stays open to change and adjusts approach as business needs, tooling, and ways of working evolve.
• Continuous Improvement: Looks for opportunities to reduce friction, simplify processes, and improve delivery outcomes.
• Product Sense: Connects delivery enablement activity to customer, business, and value outcomes.

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We Offer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people, and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

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Job Location

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

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