Personal Banker Sint-Truiden

About the Position

Personal Banker Sint-Truiden

In this role, you will be responsible for developing and advising a portfolio of A+ clients and guiding them towards their financial goals.

You will offer your A+ clients solutions for managing their assets, protecting their family, financing projects, and building their pension (Personal Banking Personal Approach).

Everything revolves around your commercial mindset and proactively responding to customer needs through various distribution channels (Mobile banking/Video banking/face to face …).

You will work closely with your colleagues in the office and other product lines by detecting opportunities, thereby contributing to the financial growth of your office.

Responsibilities

• Growth of the Asset Portfolio

  • Through your knowledge and expertise, you will attract new customers and ensure the growth of your client portfolio.
  • You will propose ING investment solutions according to the customer's needs.
  • You will build a trusting relationship in the context of asset acquisition.

• Orange Code

  • You will take action and make it happen.
  • You will help others to be successful.
  • You will always be one step ahead.

• Trustworthy Contact and ING Ambassador for Personal Banking Customers

  • You will contact and advise customers on a regular basis.
  • You will guide customers through digital distribution channels.
  • You will gather relevant information to make a correct analysis and provide the right solutions.
  • You will discover new opportunities and work on them.
  • You will act as a reference person for all A+ clients within your portfolio.

• Participates in Public Relations Activities for Clients

  • You will participate in zonal and regional events.
  • You will create a local network around you.

• Active Use of Tooling

  • You will use the ING tools before, during, and after every interaction with customers and prospects according to ING guidelines.

Requirements

We are looking for a colleague with the talent to take on and make it happen, who is enthusiastic about helping others to be successful and who has the ability to always be one step ahead. You strive to bring fresh ideas and accept challenges in a rapidly changing and complex environment.

You are a person who always collaborates, listens, and invests in others to achieve common goals.

As a Personal Banker, you are someone who:

• Is strongly customer-oriented and gets a kick out of achieving goals and deadlines.
• Is proactive, enterprising, and driven.
• Finds satisfaction in closing investment deals.
• Follows the rules meticulously, respects MIFID legislation, and complies with compliance and risk management legislation.
• Is a true team player.
• Has a clear demonstrable interest in the financial world, with a preference for investments.

We Offer

A clear goal, a unique offer, and a range of flexible remuneration and other benefits such as:

• Personal growth & challenging work with endless opportunities to achieve your ambitions.
• An informal, dynamic environment with innovative colleagues who support your efforts.
• A progressive and smooth way of working where new ideas are valued.

Furthermore, within the Personal Banking tribe, you can count on a range of opportunities to invest in your personal and professional growth, including:

• Complete training to become a Personal Banker with a certificate.
• Extensive training offer for continuous education.

We are redefining banking. And you?

There has never been a more exciting time to work at ING. We are on a journey focused on our customers, driven by technology, and guided by intelligent and determined people. Our customers feel that our people enable them to stay ahead in life and business. And we are proud of that!

About the Company

At ING, we want everyone to fully utilize their potential. We create an inclusive culture where everyone has the chance to develop and impact our customers and society. We always support diversity, equality, and inclusion. We do not tolerate any form of discrimination, whether due to age, gender, gender identity, culture, experience, religion, race, disability, family responsibilities, sexual orientation, or anything else. If you need support or adjustments during the recruitment process or interview, please contact the recruiter indicated in the job posting. We will be happy to help you make the process fair and accessible. Learn more about our commitment to diversity and inclusion here.