Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Pharmacy Technician – Bilingual (English/Spanish)
Reading, PA | On-Site | Full-Time
About the Company
NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.
Responsibilities
Prescription Processing & Bilingual Patient Service
- Assist the pharmacist with serving patients and maintaining the pharmacy department.
- Receive prescriptions, verify validity, and process them electronically with complete accuracy.
- Select appropriate medications, measure dosages, and fill prescriptions per protocol.
- Resolve issues when they arise, including rejected insurance claims.
- Communicate directly with Spanish-speaking patients to address their questions and prescription needs.
- Answer incoming calls for prescription orders and refills; make outgoing follow-up calls to patients and triage calls as needed.
- Greet customers, answer questions, and provide a caring service experience that exceeds patient expectations.
Operations & Compliance
- Sterilize surfaces and equipment and prepare the pharmacy for opening.
- Sort, stock, label medications, and monitor inventory.
- Package orders, coordinate medication delivery, and prepare shipments with courier or shipping services.
- Communicate with insurance carriers to obtain payment for prescription claims.
- Assist pharmacist with clinical and non-clinical operations; document and report quality issues appropriately.
- Maintain compliance with all security measures, quality standards, HIPAA, HITECH, and FWA credentialing requirements.
- Undertake administrative tasks (e.g., record-keeping) as assigned.
Requirements
- Fluent bilingual proficiency in English and Spanish (required).
- Certified Pharmacy Technician (CPhT) certification or successful completion of a pharmacy technician program, if required in the state of practice.
- At least one year of proven experience as a pharmacy technician.
- Knowledge of medication and dosage calculations, pharmacy law, and medical terminology.
- Excellent communication and customer service skills.
- Outstanding organizational skills and a reliable, detail-oriented approach.
Preferred Experience
- Experience with Micro Merchant pharmacy systems.
- Experience serving diverse, multilingual patient populations in a healthcare setting.
We Offer
- On-site work environment within a community health pharmacy
- Monday–Friday schedule (8 hours between 8:00AM–6:00PM); no nights, no weekends, closed most federal holidays
- Competitive compensation
- Competitive PTO
- Medical, dental, vision
- 401(k) with match
- Life and disability coverage
- Employee Assistance Program
- Mission-driven team
About the Company
NuvemRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
NuvemRx is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us at [email protected].