Planned Preventative Maintenance (PPM) Sales Advisor

About the Position

We have a great opportunity for a Planned Preventative Maintenance (PPM) Sales Advisor to join Swegon's Service team based in Ashby De La Zouch. The purpose of this role is to develop and gain new business in the Commercial & Industrial sectors for Swegon Service. The role aims to increase the awareness of the Swegon brand within the UK, increase market share, and grow sales of Swegon’s service offering in the Cooling, Smoke & Fire, and Ventilation service marketplace. This role is based fully on-site 5 days per week, with no remote or hybrid working.

Responsibilities

• Assist with fielding telephone enquiries and ensuring they are dealt with appropriately
• Prepare Maintenance contract documents for new business opportunities
• Pursue all maintenance contract leads to improve conversion rate and retention figures
• Promote all Group capabilities
• Work towards and meet monthly and quarterly sales targets set
• Maintain account management of live and new accounts gained
• Arrange client meetings for Area Service Managers with potential customers
• Offer technical advice and guidance on customer requirements to build and maintain relationships
• Attend sales meetings periodically with the sales team, providing information on new business orders and opportunities
• Update the Company database to maintain current and correct information of contacts, addresses, and activities
• Present key features and benefits of the company, its products & services to obtain opportunities
• Ensure processes are in line with QA work instructions and procedures utilizing controlled forms and templates
• Update CRM system to keep auditable records
• Generate any other reports as requested
• Any other duties as required

Requirements

Essential Experience

• Excellent administration skills
• Strong customer service skills
• Excellent computing skills including Microsoft Office packages and ERP/CRM systems
• Order acknowledgements
• Excellent oral and written communication skills
• Pleasant and effective telephone manner
• Experience of exceeding customer expectations
• Experience of corresponding and coordinating with customers to meet business needs
• Excellent time management skills
• Identifying sales opportunities and leads
• Able to demonstrate a proven sales track record
• Deal with end users and facilities managers

Desirable

• Experience of working within a fast-paced service delivery environment
• Experience of preparing quotations and following up orders

Essential Qualifications

• GCSE or equivalent
• Good standard of business-related administration qualification/experience
• Full Driving Licence
• Computer literacy

We Offer

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. At Swegon, we have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

About the Company

Swegon Group AB, owned by Investment AB Latour, listed on the Stockholm Stock Exchange, is a market-leading supplier in the field of indoor environment, offering solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and expert technical support. Swegon has subsidiaries and distributors worldwide and 21 production plants in Europe, North America, and India. The company employs more than 3,300 people and in 2023 had a turnover of 8.8 billion SEK.

Founded in 1980, Swegon has co-workers in the thousands and a turnover of 100M.