Platform Architecture Lead

About the Position

We are seeking a Platform Architecture Lead to translate customer problems into structured product solutions. Ideal for those with strong technical customer-facing experience.

Responsibilities

• Technical discovery and problem structuring: Understanding a customer's data, evaluation, or policy problem and mapping it to a clear solution pattern rather than a one-off engagement.
• Engagement design: Defining what data comes in, what the platform runs, what we deliver, and what success looks like, in both customer language and internal terms.
• Solution standardization: Turning repeated engagement patterns into templates, playbooks, and reusable solution designs instead of bespoke work.
• Customer interpretation layer: Explaining outputs and results in a way customers trust and can act on, translating technical signals into operational meaning.
• Product feedback loop: Identifying patterns across customers and turning them into concrete product requirements, features, and roadmap inputs.
• Pre-sales technical shaping: Partnering with GTM to scope engagements correctly, set expectations, and ensure what we sell is aligned with what we can productize.

Requirements

• Strong technical customer-facing experience: Solutions engineering, product solutions, or technical strategy, ideally for data or machine learning systems.
• Ability to structure ambiguity: You can take a vague problem and turn it into a clear, repeatable approach.
• Product instinct: You naturally look for patterns, abstractions, and what should become part of the product rather than staying custom.
• Credibility with technical buyers: Credibility with technical buyers and clarity in communication with non-specialists.
• Willingness to be close to customers: Willingness to be close to customers and own the shape and success of engagements.

Nice to Have

• Robotics, computer vision, or machine-learning-data domain experience.
• Experience turning services or custom work into productized offerings.
• Early-stage or zero-to-one environment: Experience where roles were not predefined.

About the Company

Alcor is a company that specializes in turning customer problems into structured, repeatable product solutions. We work across robotics, data, and evaluation to deliver impactful solutions.