Platform Engineer

About the Position

Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. We are looking for a skilled Platform Engineer to join our Team, where we build the next generation of digital investment solutions.

In this role, you will be the backbone of our software delivery, ensuring that our Investment applications are deployed and managed under the highest professional standards of Cloud Ops. You will bridge the gap between software development and operations, focusing on Resilience, Availability, and Scalability to provide a seamless experience for our banking customers.

Responsibilities

• Ensure the availability and reliability of the managed hosting service we provide to our customers;
• Ensure that the solution always runs in a compliant, secure, and cost-effective way;
• Participate in our on-call pool and help to ensure maximum reliability, high availability, and uptime;
• Help foster a culture of continuous learning and improvement;
• Troubleshoot and resolve infrastructure-related issues, ensuring resilience, availability, and scalability within Wealth Domain;
• Contribute to increasing operational efficiency and helping to bring overall cloud cost under control.

Requirements

• Proficiency with tools and tech like Helm Charts, Kubernetes, Istio, ArgoCD, Github/GHA;
• Experience with Monitoring and Observability, particularly the Grafana stack and OpenTelemetry (OTEL), is desirable;
• Understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration;
• Strong communication skills allowing you to drive initiatives and decisions inside and outside your team;
• At least 5 years of experience in system engineering including at least 3 years of working with the aforementioned technologies;
• Combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving;
• Focused on automation-first. Not content with anything manual, your goal is to make every process predictable and automated;
• Knowledge of designing and implementing scalable, highly-available cloud infrastructure;
• Knowledge of Python stack is a plus;
• Good English communication skills to collaborate with international teams.

We Offer

• Real ownership: From day one, you set the pace, make the decisions, and see your work land where it matters. You drive the outcomes, you celebrate the wins.
• The work is the standard: We built something that didn't exist before - an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks. We raise the bar because we've seen what's possible when you don't settle.
• Ambition without ego: You'll work with people who've shipped things most thought couldn't be done. Direct, down-to-earth, no egos. The kind of team where the best idea wins and everyone's genuinely glad when it does.
• Real AI, running in real banks: We're not waiting for AI to be ready. It already is - running inside banks, serving customers, solving problems that matter, out in the real world today.
• Grow while you build: Annual learning budget, global exposure, and work that moves you forward. Your growth and our mission go hand in hand.
• 17 offices. One mission.: Hybrid model, no micromanagement, offices across the world. The mission is clear. Where you do your best work is up to you.
• Wellness that goes the distance: Real support built for the long game. We invest in the people who build the product, not just the product.

About the Company

Backbase introduces Delivery Factory

We opened the doors of our Business Development Centre (BDC) in the heart of Hyderabad in December 2020. Young at heart, the BDC is a wonderful space that strengthens Backbase’s presence in the APAC region. The physical presence of great talent and support also makes way for long-term relationships with customers.

Nestled in the middle of Hyderabad, the state-of-the-art building sits amidst other global brands. The location offers stunning views of hills and lakes, while nearby there is a selection of restaurants, traditional bazaars, and other cultural hotspots.

Apply now