Platform Engineering Director

About the Position

We are seeking an experienced Platform Engineering Director to manage and lead our Platform Engineering team within the Infrastructure & Operations department. This role reports directly to the VP Infrastructure & Operations and is critical in building and maintaining our cloud infrastructure as well as developer platforms and tooling. The ideal candidate will have a strong technical background, exceptional leadership skills, and a passion for building robust, scalable platform services while ensuring production infrastructure reliability.

Responsibilities

• Strategic Leadership

  • Define and execute the platform engineering strategy aligned with business objectives and Infrastructure & Operations goals
  • Lead and manage the Platform Engineering team to high performance
  • Establish and govern best practices, standards, and architecture for platform services and production cloud infrastructure
  • Partner with engineering leadership and Infrastructure & Operations teams to define platform and production system requirements
  • Act as the final escalation point for complex platform engineering issues beyond Level 2 operations support

• Platform Development & Infrastructure

  • Oversee the design, development, and maintenance of developer platforms enabling application delivery, CI/CD, and deployment automation
  • Build and maintain platform infrastructure, cloud environments, and tooling in line with architectural standards and requirements
  • Design and operate scalable, highly available, and reliable production systems and services
  • Lead initiatives for infrastructure as code (IaC), observability, and monitoring across development and production environments
  • Provide expert-level technical leadership during complex platform, infrastructure, and production incidents

• Team Management

  • Recruit, mentor, and develop platform engineers at all levels
  • Foster a culture of innovation, collaboration, and continuous improvement
  • Manage team performance, career development, and succession planning
  • Allocate resources effectively across multiple platform initiatives
  • Build strong cross-functional relationships with Infrastructure & Operations, Engineering, Product, Security, and SRE teams
  • Provide architectural guidance and mentorship to SRE and Level 2 operations teams, including transition-to-support and advanced troubleshooting

• Technical Excellence

  • Drive adoption of modern platform engineering practices (e.g. GitOps, service mesh, API gateways)
  • Ensure platform and production infrastructure security, compliance, and cost optimisation
  • Evaluate and integrate new technologies to enhance platform capabilities and production system reliability
  • Maintain technical documentation, architecture diagrams, and advanced operational runbooks
  • Lead post-mortems and root cause analysis for escalated platform and cloud infrastructure incidents, driving improvements with SRE teams
  • Design and own disaster recovery, backup, and high-availability strategies for cloud infrastructure
  • Collaborate with Service Quality Management (SQM) teams on incident and problem management

Requirements

• 10+ years’ experience in software and platform/infrastructure engineering, including senior technical leadership
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• Proven experience leading platform or infrastructure engineering teams, including managers and senior ICs, in distributed and matrixed environments
• Deep expertise in AWS, Kubernetes, containerisation, infrastructure as code, and CI/CD/deployment automation
• Experience designing, building, and operating developer platforms or internal PaaS
• Knowledge of platform engineering patterns (e.g. golden paths, paved roads), service mesh, and API management
• Strong background in production system architecture, capacity planning, performance optimisation, and incident leadership
• Excellent communication skills with senior and executive stakeholders

We Offer

• Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
• Health & Wellness support - Health and Life Insurance
• Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work
• Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation
• Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee

About the Company

We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.

At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.