Platform Operations Engineer II - Active Security Clearance Required
Primary stack
Job description
About the Position
Platform Operations Engineer II - Active Security Clearance Required
Would you like to work on one of the world's most highly distributed computing platforms? Do you enjoy acting quickly to solve problems? Join our Highly Visible Platform Operations team.
The Akamai Defense team works across Akamai's technology stack. We strive to build and operate custom world-class systems and services for our Public Sector customers. Our Network Operations Command Center (NOCC) manages, monitors, and maintains Akamai's remote servers and network infrastructure.
Partner with the best
In this role, you will be continuously challenged to learn and apply new skills and knowledge. You will work with innovative technologies to contribute meaningfully to the organization as part of the team providing 24x7, 365 coverage for worldwide services.
Responsibilities
- Monitoring, troubleshooting, and correcting emerging platform problems through an alert driven workflow, emails, and phone calls
- Collaborating with Engineers, System Architects, Infrastructure Vendors, and Customers to isolate problems, achieve resolution, and improve the operational stability of the platform
- Updating and patching system software components and configurations
- Documenting work performed in the trouble ticketing system for communication and review/learning purposes clearly and effectively
- Developing and maintaining documentation, procedures, and tools
Requirements
- 5 years of experience and a Bachelor's degree or its equivalent work experience
- Experience administering UNIX-based operating systems
- Experience working with fault detection, troubleshooting, trouble ticketing, escalation, and other related operational concepts and processes
- Ability to understand and write SQL queries and show understanding of the following protocols: TCP/IP, DNS, NTP, and HTTP
- Excellent interpersonal and communication skills, high level of attention to detail, excellent timeliness, and dependability
- Active Secret security clearance
- Ability to work independently, exercise sound judgment, and take ownership of issues through resolution
- Ability to work onsite Monday through Friday at our Cambridge, MA office
About the Company
At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
We Offer
- Competitive salary ranging from $77,500 - $139,500/year
- Comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation (PTO), sick time, family-friendly benefits, and an employee assistance program focusing on mental and financial wellness
- Opportunity for incentive compensation in the form of annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP)
- FlexBase program supporting flexible work arrangements
Location
- City: Cambridge
- Country: United States
- Work Location Type: On-site
Connect with us on social and see what life at Akamai is like!
© Akamai Technologies. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Akamai provides cloud services for delivering, optimizing and securing content and business applications over the Internet. As a global leader in content delivery network, or CDN services, the goal is to make the Internet faster, more reliable and more secure for customers and users around the world from many different industries. Akamai makes it easier for businesses around the world to deliver the best and most secure digital experiences, faster performance, stronger security, or seamless media delivery.The Akamai Intelligent Platform is a global network of specialized cloud servers that accelerate and secure the delivery of web content and web applications on behalf of many of the world’s leading brands.The Akamai Intelligent Platform is a distributed cloud computing platform that operates worldwide. It is a network of over 350,000 servers deployed in more than 135 countries. These servers reside in more than 1,500 of the world’s networks gathering real-time information about traffic, congestion, and trouble spots.