PMO/KYC Transformation

About the Position

PMO/KYC Transformation

Lisbon, Lisbon, Portugal

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultants and specialists across 19 countries, the company combines strong local presence with international scale to deliver innovative, high-impact technology solutions.

We are looking for a KYC Transformation & Project Manager to lead the planning, execution, and delivery of a high-impact, cross-functional CIB / Asset Management integration program, supporting long-term strategic transformation objectives. This role acts as a critical bridge between Business Lines, Functions, and implementation teams, ensuring strong coordination, governance, and strategic alignment across all project streams.

The role is responsible for defining and driving project milestones, ensuring timely delivery within scope and budget, and generating measurable business value while continuously enhancing the client experience.

In parallel, the position includes hands-on responsibility within KYC operations, overseeing the phased onboarding of client populations and managing the remediation and ongoing update of existing KYC records for entities integrated into the wider group framework.

Responsibilities

• Monitor and prioritize the GLOBE KYC files remediation and onboardings
• KYC Analyst role: phasing and monitoring the OnBoarding waves as well as remediate/update existing valid KYCs
• Acting as the bridge between Business Lines and Functions as well as implementation teams
• Proven track record delivering complex, cross-functional initiatives on time and within budget

Requirements

• Advanced proficiency in Excel and PowerPoint
• Familiarity with project management tools (MS Project, Jira, etc.)
• Experience with reporting/data tools (Power BI, Tableau) is a plus
• Know Your Customer / KYC process
• Coordinating tasks
• Organize reporting and regular meetings

Languages

• English: Mastery

Soft Skills

• Ability to lead virtual, multicultural teams and manage external partners
• Strong presentation and report writing abilities

We Offer

• Opportunity to work with a leading European digital services company
• Be part of a team driving significant digital transformation initiatives
• Competitive compensation package

About the Company

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultants and specialists across 19 countries, the company combines strong local presence with international scale to deliver innovative, high-impact technology solutions.