Portal Manager (K09997)

About the Position

We are seeking a Portal Manager (K09997) for our ANPR team in Belgium to manage camera networks and systems. Requires a strong technical background and knowledge of CCTV, ANPR, and cybersecurity.

Context

Automatische kentekenplaatherkenning (Automatic Number Plate Recognition; ANPR) makes use of intelligent cameras that recognize license plates. The system then compares these scanned license plates with the already available data (stolen or reported vehicles, whether or not they are allowed to drive in certain areas, etc.). Within the police, ANPR is used in the context of traffic safety and judicial assignments. The ANPR project is part of the Directorate of Police Information and ICT (DRI) of the Federal Police. The directorate is responsible for the preparation of the policy and rules for information management and processing, the development of the police information concept, the establishment of technical standards and standards, and the implementation of information and communication systems.

Responsibilities

Main Tasks

• Managing the inventory of cameras
• Providing technical support for failures and problems, including diagnosis and resolution
• Monitoring and maintaining cameras with the supplier
• Guiding and managing the onboarding and offboarding of cameras with various stakeholders (e.g., local police zones)
• Preparing reports and analyses of the performance and uptime of the camera fleet
• Following up on SLAs regarding scope and, where necessary, escalating supplier performance (to Procurement)
• Co-validating technical proposals from internal and external partners

Additional Tasks

• Supporting the billing process by validating the technical delivery (in collaboration with Procurement)
• Keeping track of new developments in camera technology and advising on improvements and investments
• Collaborating with IT and security teams to ensure safe and efficient operation

Requirements

• Diploma in computer science, electronics, engineering, network technology, or equivalent with at least 5 years of relevant work experience
• Technical knowledge of CCTV, ANPR systems, networks (TCP/IP, PoE, VPN), and firmware updates is a plus
• Experience with hardware and software configuration of camera systems and servers is a plus
• Knowledge of cybersecurity and GDPR guidelines related to camera images is a plus
• Experience with ticketing, reporting, and knowledge management systems and programs
• Strong analytical and problem-solving skills
• Good communication skills and the ability to substantively guide various stakeholders
• Methodical and meticulous approach
• Self-starter with a critical eye
• Discretion

Languages

• French: Passive knowledge
• Dutch: Passive knowledge
• English: Passive knowledge

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

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