Job Description, Responsibilities & Requirements
About the Position
Portfolio Project Manager
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Responsibilities
Product Expertise
- Serve as a product knowledge carrier within the Delivery Assurance portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.
- Proactively advise clients and partners on optimal solution approaches, configurations, and platform capabilities.
- Ensure delivery consistency by promoting Creatio best practices across all projects.
Project Portfolio Management
- Oversee multiple client engagements and internal implementation projects within the Delivery Assurance portfolio.
- Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.
Delivery Governance & Assurance
- Enforce delivery standards, methodologies, and reporting frameworks across the portfolio.
- Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.
Client & Partner Engagement
- Act as the key contact for client executives under Delivery Assurance contracts.
- Provide portfolio-level visibility and transparency to stakeholders through governance meetings and reporting.
Risk & Solution Oversight
- Work in close collaboration with Delivery Assurance Architects to validate both technical and functional aspects of solutions.
- Identify risks across the portfolio and drive mitigation strategies.
Knowledge & Best Practices
- Capture lessons learned, ensure their integration into the Center of Delivery Excellence framework, and mentor team members and partners.
Requirements
- Proven experience in program/portfolio management across multiple projects.
- Ability to conduct high-level solution estimations and guide teams in applying best practices.
- Strong client-facing and stakeholder management skills, including communication at CxO level.
- Structured thinking, flexibility, and strong result orientation.
- Fluent English (required); additional languages are an advantage.
We Offer
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
About the Company
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
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