POS Repair Technician (Lagos)

About the Position

POS Repair Technician (Lagos)

Lagos, Nigeria

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About the Company

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

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About the Role

The POS technician is responsible for repairing, supporting, and maintaining Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals (Linux and Android, Mpos, and Kiosk) within our distribution network.

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Responsibilities

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second-level support on hardware-related issues.
• Manage and coordinate Terminal Repair Centers across our network.
• Perform other duties as delegated and assigned by the Line Manager.

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Requirements

• Minimum of B.Sc./HND.
• At least 2 years of experience in a related role.
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck, and Topwise Terminals.
• Experience with the agency banking business would be an added advantage.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word, and PowerPoint).
• Good relationship skills and emotional intelligence skills.
• Must be self-driven and able to take initiative.
• Good communication and interpersonal skills.
• Ability to work with limited supervision.
• Proficient in English.
• Resident in Lagos State.

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What We Offer

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.

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Hiring Process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

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Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.