Presales Engineer

About the Position

Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

We are expanding our Global Solution Engineering team and looking for a Presales Engineer to provide critical support in the closure of new business by demo scenarios designing, demo set-up, and customization. We expect our candidate to be a fast learner, responsible, proactive, and attentive to details.

Responsibilities

• Collaborates with sales and solution consultants to understand customer challenges, workflows, and business goals.
• Details required configurations for customized demo flows that reflect real-world use cases relevant to the customer’s industry and needs.
• Sets up tailored demo instances using low-code/no-code tools e.g. customizes UI, business processes, analytics etc. to align with the customer’s needs based on detailed configurations.
• Ensures that demo data, automation, and UI components create a realistic user experience.
• Builds reusable demo components, templates, and workflows to streamline future presentations.
• Helps set up and configure PoC environments where customers can test-drive the product.
• Ensures PoC aligns with customer success criteria and technical requirements.
• Provides technical input for request for proposals (RFPs) and customer questionnaires.
• Works with product and solution consultancy teams to refine demo capabilities and address customer concerns.

Requirements

• 1+ years of proven experience as a Presales Engineer/Junior Business Analyst/Customer Support Specialist/Business Development Representative with an interest in development in a more technical field.
• An upper-intermediate level of English is required.
• Previous experience working with the following systems: CRM, ERP, marketing automation, accounting systems, workflow systems, etc.
• Knowledge of BPMN will be an advantage.
• Self-organization and planning.

We Offer

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

About the Company

We wholeheartedly believe in our values.

They guide each decision we make, serving as the path we follow to achieve our goals.

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

We genuinely care about our customers, partners, and co-workers. This is a defining part of our DNA.

Passion

We find meaning and purpose in what we do. We don’t make excuses and never stop until it’s done.

Strive for excellence

We push ourselves to deliver according to the highest standards.

Grow every day

We work hard to become a better version of ourselves and embrace an everyday improvement approach.

Don’t see anything that matches your criteria?

Share your CV or LinkedIn here to be considered for future opportunities.

Share your CV

Learn more

About Creatio

Our values

Insights