Principal Product Manager - KYC/KYB

About the Position

Principal Product Manager - KYC/KYB

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

Responsibilities

The Global KYC and Onboarding Squad is improving Wise's KYC and onboarding experience by reducing three things at the same time:

• Financial crime risk, by making reviews, controls, and decisioning more effective.
• Operational cost, by automating repeatable work and improving how agents handle complex cases.
• Customer friction, by making verification clearer, faster, and easier to complete.

Business Onboarding Verification focuses on business customers. Businesses are not simple identity objects: they are legal entities connected to directors, shareholders, UBOs, authorised signatories, employees, documents, registry data, vendor data, ownership structures, risk signals, and market-specific requirements.

That makes KYB one of Wise's most complex verification domains. It is also one of the biggest opportunities to improve customer experience, reduce manual work, improve control quality, and build better risk decisioning.

Requirements

• Product Management experience owning complex work from discovery through delivery and measurable outcomes.
• Comfort in data-heavy, risk-sensitive, operational, regulated, onboarding, payments, trust and safety, compliance, or fintech domains.
• Ability to reason with data and metrics, including denominators, baselines, segmentation, sample bias, data quality, attribution limits, and guardrails.
• Ability to translate ambiguous product, risk, compliance, or operational problems into clear requirements, launch criteria, and iteration plans.
• Understanding that regulated product delivery needs evidence, auditability, operational readiness, monitoring, and ownership.
• Clear communication, making trade-offs explicit, and creating alignment without formal authority.

Nice to Have

• Experience in KYB, KYC, business onboarding, financial crime, identity, fraud, risk decisioning, compliance tooling, operational tooling, payments, or regulated fintech.
• Experience with AI, LLMs, ML models, document intelligence, decisioning systems, vendor evaluation, or agent-assist tooling.
• Experience turning remediation, audit, or control gaps into product or platform improvements.
• Experience reducing manual operations through automation, workflow redesign, better data, internal tools, QA/assurance processes, monitoring, or dashboards.
• Experience with legal entities, ownership structures, UBOs, directors, shareholders, authorised signatories, business registries, or complex evidence workflows.

We Offer

• Compensation: GBP 120,000 - GBP 148,000 per year
• Base salary: £120-148K (based on experience & interview outcomes)
• Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

More about our mission and what we offer.

We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Location

Location: United Kingdom

Type: On-site

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