Principal Project Manager

About the Position

Join Celonis as a Principal Project Manager to lead complex transformational customer programs and drive AI-driven business operations.

Responsibilities

• Lead complex transformational customer programs, shape and define the project outcome and then steer towards it.
• Planning, scheduling, and management of project timelines and activities from project kick-off through to training, ensuring each project is delivered on time and meets the customers' requirements.
• Manage resources, schedule, scope, and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximize the efficient use of resources needed to meet the requirements.
• Collaborate with senior executives, process owners, and technical teams within each customer to understand their goals, objectives, and requirements and to ensure their successful implementation. You will be their primary point of contact for product feature requests and escalation of support issues.
• Regularly communicate project status, covering key discussion items, action items, risks, and issues. Keep projects up to date in the Celonis Professional Services Automation System to enable accurate and timely project and portfolio reporting.
• Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsors to minimize impact to project success.
• Provide guidance and mentoring to the implementation team, including partner resources, to ensure Celonis methodology is being followed.
• Use your experience to contribute to the continual improvement of Celonis Services methods as well as the maturing field expertise and best practices.

Requirements

• Client-facing Project Management experience in enterprise software implementations, managing multiple projects concurrently.
• Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with customers and Celonis executives.
• Strong communication skills and a background in consulting with a proven ability to manage stakeholders and project timelines.
• Experience in people managing consulting teams both onshore and offshore.
• Experience in positioning Services, writing proposals, and “statement of works” within a complete ecosystem (customers and partners).
• A history of working with an ecosystem of partners and managed co-delivery.
• Ability to effectively set and manage customer expectations.
• Strong analytical skills, especially in applying technology solutions to core business problems.
• Ability and willingness to be certified in Celonis products.
• Project management certifications (PMP, Prince2, or Safe/Agile).
• Bachelor's or Master's in Computer Science, Engineering, Mathematics, or other related fields.

We Offer

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy-24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values-Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future-drive every decision.

About Us

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand-turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

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