Principal Software Engineer - Moveworks

About the Position

We are seeking a Principal Software Engineer for our Moveworks team in Bangalore. In this role, you will define and own the long-term technical architecture, ensuring systems remain resilient as our platform scales 10x. You will design and build core infrastructure services and microservices, align technical architecture with business goals, and drive business-critical engineering outcomes.

Responsibilities

• Technical Architecture & Strategy: Define and own the long-term technical architecture, making critical build vs. buy decisions.
• Platform & Infrastructure: Design and build core infrastructure services and microservices.
• Business Alignment: Align technical architecture with business goals, ensuring engineering velocity, system reliability, and infrastructure costs directly support customer acquisition, retention, and time-to-market.
• Hands-on Engineering: Write high-performance, clean, and maintainable production-grade code.
• Cross-functional Execution: Drive and deliver business-critical engineering outcomes in close collaboration with cross-functional engineering teams.
• Engineering Culture: Mentor senior engineers, champion engineering excellence, and foster a culture of rapid, impact-driven innovation.
• Ownership & Initiative: Identify critical system and business gaps proactively, propose solutions, align stakeholders, and drive execution with a high degree of ownership.

Requirements

• Experience: 15+ years of software engineering experience with a demonstrated progression into Principal or Sr. Staff Engineer capacity at a high-growth tech company or top-tier AI lab.
• Technical Proficiency: Strong hands-on coding ability with deep design thinking, capable of driving both code-level execution and system-level architecture decisions. Proficiency in any programming language with ability to adapt - K8s, Python, Golang, Postgres, and data lakes preferred.
• Distributed Systems: Proven experience in distributed systems - performance, scalability, latency, optimization, and monitoring.
• Commercial Mindset: Demonstrated ability to connect engineering decisions to business outcomes such as latency improvements, driving margin efficiency, and enabling rapid product feature launches.
• High Agency: Self-driven with strong ownership, ability to identify system and business gaps, propose solutions, align stakeholders, and execute at startup pace.
• Product & AI Mindset: Experience integrating or evaluating AI tools and workflows in engineering processes and decision-making.

Nice to Have

• Open Source: Contributions to major open-source AI or infrastructure projects.
• Startup Experience: Prior experience working closely with Product and Growth teams in an early-stage startup environment.

We Offer

• Competitive salary
• Opportunity to work with cutting-edge AI technology
• Collaborative and innovative work environment

About the Company

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.

Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.

In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.

Come join us!

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.