Print Production Specialist

About the Position

We are seeking a Print Production Specialist to coordinate printed materials production, manage client relations, and ensure timely billing. This is a full-time position with a competitive salary.

Responsibilities

• Assess, plan, and coordinate major aspects of projects/production independently and in conjunction with production leadership
• Provide and/or develop unique solutions to client concerns, process improvement, invoice reconciliation, proof of deliveries, etc.
• Build and maintain client relationships
• Consult with clients & production to execute plans
• Establish own priorities to meet business demands
• Often manage high-profile, larger volume, and/or complex accounts
• Mentor junior-level staff by providing quality reviews, sharing knowledge, and demonstrating expertise
• Ensure job instructions are entered and verified in manufacturing systems and queued into the production schedule
• Provide pre-sales support to clients, discussing manufacturing capabilities and requirements
• Assist sales with pricing/scheduling of potential business by referring to price sheets and engaging appropriate operations departments
• Work with sales and clients on Kitting, Warehousing, and Distribution needs as required
• Maintain a complete understanding of work performed to assemble appropriate paperwork for timely billing
• Determine supplies and paper needed for jobs, including the use of vendors to supply components of the product
• Assist sales in the RFP process and may have responsibility for the composition and/or copy prep of the client's products
• Perform other related duties and participate in special projects as assigned

Requirements

• HS diploma or GED with 5+ years of relevant client service, administrative, or operational support in manufacturing operations or office environment
• Excellent knowledge of the functional area(s) related to the job
• Ability to consistently apply applicable policies, procedures, regulations, and program objectives
• Working knowledge of systems such as MS Office, MAC, Google Suite, or other programs specific to the job
• Excellent oral and written communication skills
• Strong organizational skills with the ability to manage deadlines and prioritize workload
• Ability to work weekends and holidays as needed

We Offer

• Competitive salary range: USD 48,500 - USD 70,900 per year
• Comprehensive benefits package including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, and other voluntary supplemental insurance coverages
• Parental leave, adoption assistance, tuition assistance, and employer/partner discounts

About the Company

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Additional Information

All your information will be kept confidential according to EEO guidelines. RRD is an Equal Opportunity Employer, including disability/veterans. At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.