Privacy Operations Lead

About the Position

Privacy Operations Lead

Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

For everyone, everywhere.

More about our mission and what we offer.

Responsibilities

As our Privacy Operations Manager, you’ll run the day-to-day work behind our global privacy operations. That includes data subject rights requests (“DSRRs”), third-party privacy due diligence, records of processing activities (“ROPA”) and privacy risk reporting.

• Run the team handling DSRRs, making sure work is prioritized, queues remain healthy, and requests are completed accurately and within statutory deadlines. Provide regular coaching and feedback, helping people build their skills and progress in their careers.
• Improve DSRR workflows, quality assurance (“QA”) checks, guidance, templates, and tooling so the team can handle growing volumes and more complex cases with less manual work and consistently high quality.
• Run privacy due diligence for our vendor and commercial partners. Maintain ongoing vendor reviews and periodic reassessments based on privacy risk, working with Third Party Management and Security.
• Periodic quality assurance of Wise GDPR Records of Processing Activities. Work with Product, Engineering, and other technical teams to make sure updates reflect changes to systems, data flows, and infrastructure, and maintain the evidence and audit trails needed for internal reviews and regulatory enquiries.
• Maintain and provide operational data to support clear privacy risk reporting for Executive Leadership, Oversight Committees, and Boards. Use quantitative and qualitative indicators to highlight trends, backlogs, vendor risk, and emerging issues, and act as the main operational point of contact working with Privacy Counsel on complex or high-risk cases.

Requirements

• 5+ years’ experience in privacy operations, legal operations, or data governance, including managing and coaching people who handle data subject rights requests. You can balance day-to-day delivery with team development and well-being.
• You know how GDPR, UK GDPR, CCPA/CPRA, and other major privacy rules apply to day-to-day privacy operations, particularly DSRRs, processing records, and third-party privacy due diligence.
• You can turn operational data into clear metrics and risk reporting for senior audiences.
• You’ve worked with privacy or workflow tools such as Zendesk, Twilio, and Jira, and can navigate complex data systems.
• You can write clear requirements for technical teams to support increased automation in privacy operations.
• You can work effectively in a fast-moving environment, set priorities, improve processes, and handle complex cases.
• A CIPP/E, CIPM, or CIPT qualification. Experience in technology, fintech, or another regulated sector. Data Analytics expertise would be useful but not essential.

We Offer

• Competitive salary: 1,915,000 to 2,460,000 HUF gross monthly (+RSU's)
• Full-time position
• Opportunity to work in a diverse, equitable, and inclusive environment
• Professional growth and development opportunities

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable, and inclusive.

We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission, and able to progress in their careers.

If you want to find out more about what it's like to work at Wise, visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Location

Hungary