About the Position

Private Client Stylist - Miami

Location: Miami, United States

Company: Farfetch

Employment Type: Permanent

Work Location Type: Hybrid

About the Role

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers. We’re a positive platform for good, bringing together an incredible creative community made up by our people, our partners, and our customers. This community is at the heart of our business success. We welcome differences, empower individuality, and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

PRIVATE CLIENT

We’re dedicated to amazing our special customers through our luxury personalized service. We’re a truly global team with functions covering Personal Styling/Shopping, Marketing, Client Development, Customer Service, and Operations. We understand the world of luxury fashion and lifestyle and we’re unique in our approach to building long-lasting relationships with our clients, helping them to discover magical experiences through FARFETCH.

Responsibilities

Develop the Farfetch Private Client base by nurturing existing clients, reactivating lapsed clients, and developing personal relationships with new, high-value prospects.
Segment your client book to achieve maximum impact in personalizing the client experience and optimize engagement based on individual preferences and shopping behavior.
Champion customer service and exceed clients' expectations, maintaining client relationships to achieve personal sales targets and related KPIs.
Work closely with the Private Client Manager to analyze data on weekly and monthly reporting while providing comprehensive feedback on assigned contributing projects and regional information.
Develop an understanding of key tools including Looker and Salesforce to analyze data, identify key trends, and focus areas to drive sales with your client book.
Build personalized and inspiring assets for your clients to inform them of new products, designers, and other Farfetch news relevant to their interests.
Think creatively to propose acquisition events to co-host with Senior Stylists and attend external networking and social events.
Share knowledge on products, brands, and trends with your clients and the team.

Requirements

Proven experience in fashion sales (luxury preferable), with a track record of exceeding sales targets.
Deep knowledge of current, international fashion trends, designers, and products, and a passion for styling and storytelling.
Ability to approach situations and make decisions that are commercially driven.
An existing strong client book consisting of a majority client base situated in North America.
Active listener and ability to create a positive working environment through speaking and creating empathy with clients and colleagues.
Proven ability to negotiate, engage, and build customer relations (clienteling).
Strong computer literacy and proficiency in using Microsoft Excel and PowerPoint Presentation.
Excellent team player but also able to work on your own initiative.
Excellent organizational skills and ability to meet deadlines.
Comfortable with ambiguity, adopting a flexible approach.

Wage Transparency

The pay range for this position at commencement of employment is expected to be between $70,000 - $78,000 per year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Equal Opportunities Statement & Scam Disclaimer

Equal Opportunities Statement: Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
Scam Disclaimer: It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Private Client Stylist - Miami

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