Process Associate

About the Position

Process Associate

Bosch Global Software Technologies Private Limited, a 100% owned subsidiary of Robert Bosch GmbH, is a leading global supplier of technology and services. As the largest software development center of Bosch outside Germany, we are the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe, and the Asia Pacific region.

We are currently seeking a Process Associate to join our team in Coimbatore, India.

Responsibilities

• Provide support in multi-lingual voice campaigns in English, Hindi, and Kannada.
• Handle calls independently with excellent verbal and written communication skills.
• Execute tasks independently and adapt to the project environment.
• Utilize basic knowledge in MS Excel and analytical skills.

Requirements

• Proficient in Hindi, English, and Kannada.
• Basic knowledge in MS Excel and analytical skills.
• Any Graduate Degree or equivalent.
• Minimum 1 year of experience in any customer service domain.

Preferred Skills

• Willingness to work with flexible week-off and shift timings covering 24/7.
• Knowledge of any other Indian regional language would be an added advantage.

We Offer

• Opportunity to work with a leading global technology and services provider.
• Be part of the largest software development center of Bosch outside Germany.
• Professional growth and development in a dynamic environment.

About the Company

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global suppliers of technology and services. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe, and the Asia Pacific region.