Process Automation Engineer

About the Position

We are seeking a Senior Process Automation Engineer to join our team. This role involves designing and implementing automation solutions to optimize business processes.

Responsibilities

• Design, build, and maintain internal automation tools and solutions, providing automation as a service to internal teams.
• Analyze business and technical processes to identify automation opportunities with measurable impact.
• Design scalable and reliable automation architectures, ensuring performance, fault tolerance, maintainability, and ease of extension.
• Develop and support automated workflows using no/low-code platforms (e.g. n8n, Make) and custom code where required.
• Build internal software and tooling solutions for teams, owning the full lifecycle from idea and requirements to implementation, rollout, and support.
• Apply AI-assisted and AI-driven approaches (e.g. LLMs, AI coding tools, automation with AI agents) to accelerate development and improve solution quality.
• Collaborate closely with engineering, product, operations, and business teams to design solutions that fit real operational needs.
• Act as a technical and process consultant for teams, advising on automation design, best practices, and optimal tool usage.
• Ensure automation solutions are properly documented, observable, and supportable, including monitoring, logging, and failure handling.
• Continuously improve existing automations and internal tools based on feedback, usage data, and changing business requirements.
• Establish and evolve standards, guidelines, and best practices for internal automation and AI-assisted development.
• Drive adoption of automation solutions across teams, supporting onboarding, knowledge sharing, and change management.

Requirements

• 2+ years of experience in process management, operations, project or product management within a technology-driven or fast-paced environment.
• Proven track record in process design, implementation, and optimization across cross-functional teams.
• Strong understanding of the IT product lifecycle, from idea and discovery to implementation, release, and iteration.
• Solid understanding of technical fundamentals, including system architecture basics, databases, data models, integrations, APIs, and system dependencies.
• Experience working closely with engineering, product, QA, operations, and business stakeholders.
• Hands-on experience with change management and organizational or operational transformation initiatives.
• Practical experience with process automation, including no/low-code tools (e.g. n8n, Make) and/or scripting or custom code.
• Strong knowledge of at least one process or delivery methodology (Agile, Kanban, Lean, BPMN); ability to apply frameworks pragmatically rather than dogmatically.
• Data-driven mindset with experience defining KPIs, tracking performance, and using insights to drive decisions.
• High level of autonomy and ownership: ability to independently identify problems, remove blockers, research solutions, and learn new tools or technologies.
• Strong appreciation for documentation, with a structured approach to creating, maintaining, and evolving process and system documentation.
• Excellent communication and stakeholder management skills, able to clearly explain the purpose and impact of process or product changes.
• Good English proficiency (written and spoken), sufficient for professional communication and documentation.

Nice to Have

• Practical experience using Cursor or other AI-assisted development environments.
• Presence of implemented solutions or projects (automations, internal tools, integrations, process improvements, prototypes, or production systems).
• Experience applying AI-driven solutions to improve, automate, or optimize business or technical processes.
• Background in iGaming, fintech, or other complex, high-load IT environments.

Soft Skills

• Strategic thinking and systems mindset, understanding how processes and products interconnect across domains.
• Change leadership, with the ability to drive and support adoption across teams.
• Stakeholder management, building trust and aligning diverse expectations.
• Strong analytical and critical thinking, quickly identifying root causes and proposing practical solutions.
• Adaptability and resilience, thriving in fast-changing and ambiguous environments.
• Clear and structured communication, able to explain complex ideas to both technical and non-technical audiences.
• Facilitation and collaboration skills, enabling productive discussions and joint problem-solving.
• Curiosity and continuous learning, actively exploring new tools, approaches, and AI-driven improvements.

We Offer

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Yerevan; work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Referral program: enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
• Company events, team buildings.

About the Company

Join our dynamic team and contribute to the success of our fast-growing business group. We offer a vibrant and inclusive work environment where you can grow professionally and personally.