Product Designer/UX Designer

About the Position

[8NW] Product Designer/UX Designer

• Employment Type: Full-time

Responsibilities

• Design end-to-end multi-step workflows (quizzes, questionnaires, guided finders, eligibility and matching flows) that feel simple and engaging, even when the underlying logic is complex.
• Design personalized recommendation experiences that present tailored results clearly, build trust, and help members make confident decisions.
• Design monetized components (recommendation cards, product modules, offers, and calls to action) that can be injected into AI/LLM experiences such as chat interfaces and AI-generated responses, balancing usefulness to the member with business goals.
• Map out user flows, branching logic, edge cases, and error or empty states, thinking through what happens at every step of the member's journey.
• Create mockups, wireframes, and high-fidelity prototypes in Figma that can be shared with stakeholders and partners for feedback and approval.
• Collaborate closely with the Product Manager to align on vision, priorities, and design needs, taking ideas and running with them to turn them into polished, high-quality designs.
• Partner with engineers, data/personalization teams, and business stakeholders, delivering precise specifications that engineering can easily implement.
• Incorporate business logic and performance goals (conversion, completion rate, drop-off, engagement) into design decisions, and iterate based on data and feedback.

Requirements

• Strong Product Design / UX Design experience with a product-first mindset, plus strong UI and visual design skills.
• Proven experience designing multi-step workflows or guided experiences such as onboarding flows, configurators, quizzes, applications, or decision tools.
• Experience designing personalized or recommendation-driven experiences, where content or results change based on user inputs or data.
• Interest in, or experience with, designing for AI/LLM experiences, such as conversational interfaces, AI-assisted tools, or components that appear within AI-generated content.
• Expertise in modern, accessible design, with a solid understanding of accessibility standards.
• Visual design skills that elevate designs into something delightful, with a "show, don't tell" approach.
• Strong background working with and establishing design systems that create consistency across experiences and applications.
• Comfortable in lean, fast-paced startup environments, iterating rapidly with limited guidance.

Nice to Have

• Experience working on websites or apps promoting financial products.
• Experience designing lead-generation, affiliate, or other monetized experiences.
• Experience with experimentation and A/B testing for flow optimization.
• Experience optimizing UX for SEO performance.
• Familiarity with how LLM products surface content, sources, or sponsored results.

We Offer

• Join a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

About the Company

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!