Product Journey Manager Life Protection

About the Position

Product Journey Manager Life Protection

NN and ING have established a joint insurance team known as the “One Orange Team,” aiming to become the fastest-growing digital insurance franchise in Belgium. This team covers Non-Life insurance solutions, Life insurance solutions, and, starting from 2024, Investment solutions. While most team members are part of the NN family, they are physically located at the ING premises and collaborate closely with ING’s Insurance and Investment Tribes. NN and ING have outlined an ambitious roadmap to become the leading player in Life Protection solutions. The Insurance Tribe offers insurance solutions and related digital and branch sales flows. As a Product Journey Manager, you will translate the roadmap and existing products into commercial storylines that can boost sales through both the ING branch network and online sales channels. You will work in an exciting, dynamic growth environment, allowing you to develop yourself while realizing projects that directly impact ING clients.

Responsibilities

• Identify, assess, and execute new business development opportunities in the Belgian Life insurance market.
• Develop and execute go-to-market strategies for new digital Life insurance solutions, leveraging market trends and customer insights.
• Develop commercial storylines aligned with client needs.
• Create business cases of concepts for management validation.
• Understand and take ownership in the total commercial product delivery process, translating new initiatives and existing initiatives into tangible outcomes (trainings, sales scripts, communications, etc.), working hand in hand with go-to-market colleagues.
• Operate in an environment with multiple stakeholders: NN (Product, Finance, Legal, Risk and Compliance) and ING (Project Delivery, Marketing and Sales).

Requirements

• Passion for creating new value propositions and revenue streams in Life insurance.
• Hands-on experience with digital transformation in insurance and a strong business development mindset combined with project management skills.
• A master’s degree or equivalent by experience.
• Knowledge and affinity with Life Protection products (mortgages insurance, standalone death insurance, death insurance linked to loans, etc.).
• At least three years of experience in product management, or experience in a related domain (sales, operations, project management, marketing).
• Experience working in a bancassurance and/or digital environment is a plus.
• Good communication skills (English and knowledge of Dutch and/or French is a strong plus), strong communication skills (telling – selling) across different skill and seniority levels.

We Offer

• Competitive salary range: €4206 - €7811 per year.
• Group and hospitalization insurance.
• Meal and eco-vouchers.
• 20 holiday days and 12 days recovery time.
• A diverse range of training courses.
• Comprehensive onboarding.
• Workshops, coaching & well-being services.
• Opportunities for internal mobility.
• Flexible home working policy.
• Visit our new working environment in Brussels, easily accessible by public transport.

About the Company

NN in Belgium is part of NN Group, an international insurer and asset manager. Our group operates in 11 countries and is in good financial health. With more than 600 employees, we contribute to the financial peace of mind of more than 1.2 million customers in Belgium today. We work on their behalf through our partner network of banks and brokers, a network that continues to grow.

Our values

At NN, we help people to take care of what matters most to them. We do this in a caring, transparent, and committed way based on our core values of ‘Care, Clear, Commit’.

Your lifelong happiness

No matter how different and unique people may be, everyone strives to live a long and happy life. To help make this happen, we guide our customers in focusing on what they really care about in life. And, as insurers, we assist them by providing the financial protection they need at the times that matter to them.

D&I

At NN, we are committed to diversity and inclusion in the workplace. We are immensely proud that our enthusiastic ambassadors are eager to work on themes such as cultural diversity, gender equity, and young professionals. Seeking to connect, learning from each other, and inspiring one another is what we’re all about.

Voluntary work

Your lifelong happiness: that’s what we strive to achieve for our customers, partners, society, and employees. As a company, we try to deliver on that promise through a range of different initiatives. With the ‘Happiness day,’ our colleagues are able to volunteer for a good cause for up to two working days a year. This is how we increase our social impact together.