About the Position

Product Lead, Core Product

Salary: $200k – $300k
Location: New York, United States
Employment Type: FULL_TIME

About the Role

As the Core Product Lead on our team, you will own the end-to-end experience for the providers and patients who use our platform. Your goal will be to make Forus feel deeply tailored to how each practice works while building a product that can scale across thousands of providers, different specialties, and increasingly complex organizations.

Responsibilities

Own the provider and patient experience end-to-end, including activation, engagement, retention, satisfaction, and referral growth
Develop a deep understanding of how the experience varies across individual practices, provider organizations, specialties, workflows, and patient populations
Build sustained relationships with users and design partners, working alongside them to identify problems, test ideas, and shape what Forus builds next
Define and analyze the metrics, instrumentation, and feedback loops needed to understand where users struggle, what drives value, and how the product is performing at both the aggregate and account level
Lead product development from discovery through launch and iteration, moving quickly from ambiguous user problems to shipped improvements
Set a high bar for product design, information architecture, copy, and the details of everyday workflows, in close partnership with design and engineering
Partner closely with operations, support, growth, and enterprise teams to translate real-world complexity into simple, scalable product experiences

Requirements

3–10 years of product or startup experience, with a track record of owning user-facing, workflow-heavy products from discovery through iteration
Unyielding commitment to understanding user needs and what really matters to inform your work
Strong product sense, design taste, and copy instincts - you can shape flows, interfaces, and language that convert and resonate
Analytical instincts and the technical ability to investigate product behavior directly using SQL, Python, or similar tools
Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates

We Offer

Competitive compensation with meaningful equity
Fully covered medical, vision, and dental insurance
Memberships for One Medical, Talkspace, Teladoc, and Kindbody
Unlimited paid time off (PTO) and 16 weeks of parental leave
401K plan setup, FSA option, commuter benefits, and DashPass
Lunch at the office every day and Dinner at the office after 6:30 pm

About the Company

Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients. Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

If we succeed, science will be the only limit to medicine.

All full-time roles are in person in New York.

About Forus

Employees: 51-200
Industry: Consumer Technology, Healthcare Technology, Artificial Intelligence, Biotechnology, Healthcare
Location: New York City

Forus is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Product Lead, Core Product

Job description