Product Manager
Primary stack
Nice to have's
Job description
About the Position
We are building an agentic banking platform for large enterprise banks. Multi-modal AI converts business intent into autonomous agents that orchestrate processes, integrate data, and make intelligent decisions - turning weeks of manual work into hours.
You will lead AI agents and intelligent automation - building capabilities that deploy autonomous agents to solve complex banking problems at enterprise scale. This is not a pillar-specific role. You'll work across three interconnected pillars (Durable Processes, Data Connectors, AI Agents), collaborating with peer PMs to architect and ship agentic solutions end-to-end.
You'll report directly to the Product Director and own the complete journey: from defining what agentic capabilities matter most, to shipping them, to measuring their impact. This role is for a PM who understands how AI agents fundamentally change enterprise automation, who can navigate technical and business complexity, and who ships with both ambition and rigor.
Responsibilities
Strategic Ownership
- Define the AI capability roadmap - which features move the needle, which delight customers, which drive competitive advantage
- Make the hard calls: what ships in Year 1, what comes after, what's out of scope
- Own the quality bar - "enterprise grade" means reliable, explainable, compliant, and safe. Set and enforce that standard.
- Shape how AI surfaces across the platform - consistency in UX, tone, and behavior across copilot, solution builder, and other capabilities
Execution Leadership
- Lead cross-pillar alignment - work with peer PMs to define integration points and success metrics
- Conduct customer discovery: what AI capabilities matter most, what fears do they have about AI, what use cases are most valuable
- Make data-driven decisions: usage patterns, LLM cost, inference latency, customer sentiment all inform roadmap
- Unblock ambiguity: when technical feasibility isn't clear (cost, latency, quality), you synthesize information and move forward decisively
Partnership with Platform PMs
- Collaborate with peer PMs who own the platform pillars
- Establish clear integration contracts: where AI surfaces in their UIs, how data flows from their features to your LLM calls, how they measure success
Requirements
Core Capabilities
- AI fluency: You understand LLM capabilities and limits. You know the difference between a prototype and a production system. You think about cost, latency, hallucination, and compliance from day one.
- Systems thinking: You see how an AI feature in one pillar impacts the others. You optimize for platform coherence, not local feature wins.
- Customer reality grounding: You spend time with users and understand their AI skepticism. You don't oversell; you deliver reliably.
- Quality obsession: You know that "enterprise grade" is non-negotiable. Explainability, compliance, reliability, and safety are as important as feature velocity.
- Technical depth: You read research, understand prompt engineering tradeoffs, can discuss model selection and fine-tuning. You think rigorously about technical problems.
Nice to Have
- Shipped copilot or AI-assisted features in a production SaaS product
- Experience with LLM cost optimization, latency budgeting, or inference infrastructure
- Familiarity with enterprise workflow, process automation, or BPM domains
- Track record of shipping cross-functional initiatives with competing stakeholders
We Offer
- Competitive salary
- Opportunity to work in Hyderabad, India
- Full-time position with a focus on enterprise-grade AI solutions
About the Company
We are building an agentic banking platform for large enterprise banks. Our mission is to transform how banks operate by leveraging multi-modal AI to create autonomous agents that handle complex processes, integrate data, and make intelligent decisions.
© Backbase Germany. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.