Product Manager - Internal Product
Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Product Manager - Internal Product
Remote - Americas
About the Company
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Responsibilities
- Own Structural Bottlenecks: Own the product roadmap for Alpaca’s internal workflows and tooling. Drive root cause analysis and execute on the most complex and high-risk operational problems (e.g. AML/KYC workflows, reconciliations, corporate actions, cost basis processing, tax reporting, and security master/reference data management).
- Automation Strategy: Design systems and leverage internal tooling, AI, and workflow orchestration, so existing operations teams can support 100x growth. Eliminate critical failure modes by automating core workflows.
- Delivery & Measurement: Define clear success metrics and SLAs. Write crisp specifications, map processes, and work cross-functionally to ship high-leverage tooling, iterating based on operational feedback.
- Data-Driven Prioritization: Design and manage the data framework for selecting strategic projects, blending inputs from the Risk, Sales, and Support.
- Enforce Operational Readiness: Collaborate with Sales and Product to establish, manage, and enforce the operational capacity standards, acting as the critical check between ambitions and operational reality.
- Platform Strategy & Sourcing: Drive critical Build vs. Buy evaluations for core platform components, ensuring compliance and optimal platform integrity.
Requirements
- Experience: Proven track record in Product Management or technical operations roles, with a focus on FinTech, Brokerage, or Payments platforms; including leading cross-functional projects and securing resources against competing initiatives.
- Leadership: Exceptional prioritization and judgment. Proven ability to measure product impact against risk and cost, influence senior stakeholders, and successfully defend "not now" decisions with clear, actionable data.
- Automation Obsessed: A deep, demonstrated passion for following and applying workflow automation and AI trends pragmatically to brokerage operations.
- Operational Knowledge: Strong functional knowledge of brokerage or financial operations (settlements, reconciliations, client money, best execution, etc.) and regulatory compliance/risk mitigation.
- Financial Infrastructure Knowledge: Experience working with broker-dealer platforms, clearing firms, or trading infrastructure, with exposure to post-trade operational workflows.
- Technical Fluency: Proficient with data, understanding complex system boundaries, and process mapping skills.
Nice to Have
- Direct experience with brokerage ops, cost basis, corporate actions, or security master systems
- Strong familiarity with AI automation
We Offer
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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