Product Manager, Practice Development

About the Position

Transforming smiles, changing lives.

Join a team that is changing millions of lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

About this Opportunity

The Product Manager, Practice Development will lead the design, implementation, and continuous improvement of strategic professional programs that accelerate provider growth, strengthen practice capabilities, and enhance patient conversion across the Invisalign ecosystem in Korea.

This role is responsible for developing and executing professional engagement initiatives, practice development programs, customer education activities, and customer-facing events that support business growth and customer success. The position requires strong project management, stakeholder collaboration, and program development capabilities, as well as the ability to translate business objectives into impactful customer experiences.

The role offers broad exposure across professional marketing, practice growth initiatives, customer education, and strategic engagement programs, providing an opportunity to drive meaningful impact in one of the most innovative healthcare organizations.

Responsibilities

In this role, you will…

Professional Programs & Practice Development

• Lead the design, implementation, and continuous improvement of strategic professional programs that support provider growth and customer success.
• Develop structured engagement programs for doctors, treatment coordinators, and practice staff to strengthen practice capabilities and business performance.
• Identify opportunities to improve customer engagement, treatment adoption, and patient conversion through targeted educational and development initiatives.
• Establish program objectives, success metrics, and evaluation frameworks to ensure continuous optimization and business impact.
• Collaborate with internal stakeholders and key customers to identify unmet needs and develop scalable solutions.

In-Clinic Conversion & Practice Growth

• Develop and execute initiatives aimed at improving patient consultation effectiveness, in-clinic conversion, and treatment acceptance.
• Design customer-facing tools, educational resources, and activation programs that help providers grow their practices.
• Support the development of practice marketing solutions and best-practice frameworks that enhance customer capabilities.
• Gather customer insights and market feedback to identify opportunities for continuous improvement.

Customer Events & Professional Engagement

• Lead the planning and execution of customer engagement programs, educational events, seminars, workshops, peer-to-peer learning programs, and strategic forums.
• Manage speaker engagement, event content development, attendee experience, and operational execution.
• Coordinate agencies, vendors, venues, logistics, and external partners to ensure successful program delivery.
• Ensure programs deliver measurable business results while maintaining high standards of customer experience and budget management.

Cross-functional Collaboration & Project Leadership

• Partner closely with Sales, Clinical, Commercial Excellence, Finance, Operations, Legal, and RAQA teams to successfully execute strategic initiatives.
• Collaborate with APAC and Global teams to localize and implement regional programs and best practices.
• Manage project timelines, resources, budgets, risks, and stakeholder expectations.
• Provide regular reporting, performance tracking, and business updates to local and regional stakeholders.

Customer Insights & Program Optimization

• Monitor customer participation, engagement metrics, and business performance indicators to evaluate program impact.
• Translate customer insights into actionable recommendations and future program enhancements.
• Continuously optimize programs based on customer feedback, market dynamics, and strategic priorities.

Requirements

Required

• Bachelor's degree in Marketing, Business, Communications, Healthcare, Life Sciences, or related field
• 7+ years of experience in marketing, professional education, customer engagement, practice development, consulting, or related commercial functions
• Strong project management and stakeholder management skills
• Proven experience managing cross-functional initiatives and customer-facing programs
• Strong communication, presentation, and influencing skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Business-level English communication skills

Preferred

• Experience in healthcare, medical device, pharmaceutical, dental, or related industries
• Experience developing and managing professional education or customer development programs
• Experience leading customer engagement events, workshops, or learning initiatives
• Experience collaborating with regional or global teams
• Experience working with agencies, vendors, and external stakeholders

We Offer

• Competitive salary
• Comprehensive health and wellness programs
• Employee discounts on Invisalign products
• Learning opportunities with access to online educational resources and support for personal development plans
• Inclusive work environment promoting diversity and collaboration

About the Company

Your Growth and Well-being

At Align, every smile matters. We care about your health, satisfaction, and professional development, offering tools and initiatives designed for your success. Although benefits may vary by location, wherever you join us, you can count on:

• Health and wellness programs that support your physical and mental development.
• Employee discounts on Invisalign products.
• Learning opportunities – access to online educational resources and support for personal development plans.
• An inclusive work environment that promotes diversity and collaboration.

Detailed information about benefits in your country will be provided by the recruiter during the recruitment process.

Discover Align

At Align Technology, we are a global community of innovators and team players who believe in the power of a smile. Our dynamic team of unique specialists contributes to transforming the industry every day, achieving remarkable results.

We create a culture where unconventional thinking and the pursuit of new experiences are not only welcomed but also celebrated. With the Align Mindset, we support each other, ensuring that every voice is heard and valued in an open, inspiring environment that stimulates creativity and fosters collaboration.

As innovation leaders, Align Technology also includes exocad and Cubicure – companies that enrich our portfolio and increase our impact on the industry's development.

Want to learn more about how we support diversity and employee well-being? Discover Align's culture here!

Interested in exocad and Cubicure's activities? Click on their names to learn more.

Candidate Privacy Policy

Review our Candidate Privacy Policy for more information.

Global Approach to Diversity

At Align, we believe in the power of a smile and know that every smile is as unique as our employees. As we grow, we strive to build a team with a rich cultural background and diverse life experiences, promoting a culture of openness and empathy. We realize our values by promoting healthy people and healthy communities – all to change millions of lives, one unique smile at a time.

Equal Employment Opportunity

Align Technology is an equal opportunity employer. We ensure equality in all aspects of employment, regardless of race, color, religion, gender, national origin, ethnicity, marital status, veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category.

Candidates must have the legal right to work in the country to which they are applying, and their employment eligibility will be verified as a condition of employment.

Our Hiring Process

1. Submitting your application
2. Recruiter interview
3. Interviews & assessments
4. Offer

Learn more

Couldn’t find what you are looking for?

Talent pool

Apply now

Job Details

• Department: Marketing
• Type of employment: Full-time
• Location: APAC-Korea
• Work location type: On-site

View all opportunities at Align Technology

Apply now