Product Manager/Business Analyst

About the Position

We are seeking a Product Manager/Business Analyst with 7+ years of IT industry experience to join our team in Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, or Ukraine. Remote work is available.

Responsibilities

• Analyze the business, customer, and regulatory context of Pre-Tax benefits products, including HSA, FSA, HRA, and related employee benefit programs. Identify customer needs, pain points, and product opportunities.
• Own and evolve the product vision and roadmap for assigned Pre-Tax capabilities, balancing customer value, business priorities, regulatory requirements, operational needs, and technical constraints.
• Identify gaps between the current product experience and the target state, and define product initiatives required to close those gaps.
• Define and track product KPIs and success metrics for key Pre-Tax journeys.
• Use customer feedback, usage data, operational metrics, and market insights to support prioritization and product decisions.
• Contribute to product strategy by identifying opportunities to improve adoption, engagement, operational efficiency, and competitiveness of Pre-Tax offerings.
• Define and manage solution scope, detect, and track changes. Manage requirements-related conflicts and issues up to resolution. Document requirements in accordance with predefined standards and project specific.
• Specify a list of systems, actors, and organizational departments affected by the solution scope, and define assumptions and constraints. Plan communication with stakeholders.
• Collaborate with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences.
• Communicate product priorities, decisions, roadmap updates, and trade-offs clearly to both technical and non-technical stakeholders.
• Support release planning and milestone definition, ensuring that product scope is realistic and aligned with delivery capacity and business priorities.

Requirements

• Required skills:

  • IT industry experience: 7 years or more, including collaboration with clients abroad.
  • Experience in business analysis or product management: 5 years or more.
  • Hands-on experience with U.S. Pre-Tax / tax-advantaged employee benefits products is required.
  • Experience with claims, reimbursements, expense eligibility, substantiation, adjudication, and supporting documentation workflows.
  • Strong understanding of the software development lifecycle and Agile product delivery.
  • Knowledge of business analysis activities and techniques, requirements lifecycle.
  • Knowledge of requirements management tools (at least JIRA & Confluence).
  • Strong English verbal and written communication skills.
  • Strong analytical and problem-solving skills, including the ability to use data and customer feedback to support product decisions.
  • Ability to define product success metrics and evaluate the impact of released functionality.
  • Skills to represent information in graphical form.
  • Systems thinking and ability to understand complex interconnected product and operational flows.

• Will be a plus:

  • Knowledge of prototyping tools.
  • Knowledge of product management best practices.

We Offer

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

About the Company

Client is a flexible benefits platform that enables companies to design personalized and inclusive employee benefits programs while reducing administrative complexity and operational overhead for HR teams. The platform provides employees with greater choice and flexibility in how they use their allocated benefits budgets, creating a more engaging and employee-centric benefits experience.

Trusted by leading global organizations such as Stripe, Zoom, Lululemon, and Affirm, the solution supports nearly one million employees and demonstrates strong customer satisfaction metrics, including 75 NPS and 98% CSAT scores.