Product Support Operations Manager (Retrofit, Repair, Mod & Maint)

About the Position

Bring your ideas to life at Boeing. We are seeking a Product Support Operations Manager (Retrofit, Repair, Mod & Maint) to support the Ground Based Mid-Course Defense (GMD) program. This role is based in Fort Greely, AK, with quarterly travel to Vandenberg, CA. The GMD system is operationally capable to defend the homeland against long-range ballistic missile attacks.

Responsibilities

• Manage employees performing customer support, logistics, technical, retrofit, repair, modification, and maintenance activities within Product Support.
• Develop and execute project and process plans, implement policies and procedures, and set operational goals.
• Acquire resources for projects and processes, provide technical management of suppliers, and lead process improvements.
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, and direct reports.
• Provide oversight and approval of technical approaches, products, and processes.
• Manage, develop, and motivate employees.

Requirements

• At least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR completion of the Boeing internal course “Exploring Leadership.”
• 5+ years of experience in systems deployment and logistics/sustainment processes.
• 5+ years of experience working on the Ground-based Midcourse Defense (GMD) program.
• 5+ years of experience in Service Engineering, Field Service, Maintenance Engineering, or Customer/Logistics Support.
• 3+ years of experience preparing and presenting to executives, senior leadership, and external customers.
• Willing and able to travel up to 25% domestically.

Preferred Qualifications

• Degree – any
• Formal process improvement certification (e.g., Lean, Six Sigma).
• Prior experience as the technical authority, subject matter expert, or direct field/technical supervisor.
• Program or project management certification.
• Familiar with Boeing management and HR systems.

We Offer

• Competitive salary range: $121,550– $164,450.
• Generous company match to your 401(k).
• Industry-leading tuition assistance program.
• Fertility, adoption, and surrogacy benefits.
• Up to $10,000 gift match for supporting nonprofit organizations.

About the Company

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful, and inclusive, with great opportunity for professional growth. Find your future with us.

Application Details

• Job ID: JR2026521828
• Post Date: Sep. 08, 2026
• Application Deadline: Sept. 22, 2026
• Security Clearance: Active U.S. Secret Security Clearance required (U.S. Citizenship Required).
• Shift: 1st shift
• Relocation: Not provided
• Visa Sponsorship: Not available

Equal Opportunity Employer

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.