Production Control Analyst

About the Position

Production Control Analyst

We are looking for a dedicated Production Control Analyst to join Luxoft's Production Control team. The successful candidate will ensure the smooth operation and availability of our production systems and applications. You will work closely with cross-functional teams to troubleshoot issues, provide technical support, and implement solutions to minimize downtime and maintain high levels of system availability. The team currently covers a 24/7 support model.

Responsibilities

• Ensure smooth running of all automated production processes and the general well-being of main services.
• Respond to alerts, incidents, and service requests in a timely manner, troubleshooting technical issues and providing resolution or escalation as needed.
• Coordinate with third-party vendors and support providers to resolve issues and escalate complex technical problems when necessary.
• Coordinate and maintain day-to-day batch processing and file transmission schedules to ensure standards, schedules, and service levels are maintained.
• Maintain documentation of production processes, configurations, and troubleshooting procedures to ensure accurate and efficient support.

Requirements

Must Have

• 3+ years of relevant working experience
• Proficiency in batch scheduling tools and systems (e.g. Autosys), with hands-on experience in job scheduling, monitoring, and automation.
• Knowledge of SQL and database concepts for querying and analyzing application data.
• Proficiency in scripting languages (e.g., Python, PowerShell) and automation tools for system administration tasks.
• Strong technical skills in troubleshooting, system monitoring, and incident management.

Nice to Have

• Banking / Financial services domain experience.
• Good Communicator, adaptable, needs to be able to work well alone and as part of a team.
• Reliable, conscientious, & accurate individual.
• Proven ability to work under pressure, prioritize tasks, and meet deadlines in a dynamic and challenging environment.
• Ability to work/ self-manage without guidance.

We Offer

• Remote work in Mexico, Mexico.
• Competitive salary and benefits.
• Opportunity to work in a dynamic and challenging environment.

About the Company

Luxoft

Luxoft is a global technology services company that specializes in digital transformation, software development, and IT consulting. We are committed to delivering innovative solutions to our clients and providing a collaborative and inclusive work environment.

Apply Now

If you are passionate about ensuring the smooth operation of production systems and have the required skills, we would love to hear from you. Apply now to join our team as a Production Control Analyst.