Product/Project Manager

About the Position

Svitla Systems Inc. is seeking a Product/Project Manager for a full-time position (40 hours per week) in Argentina. Our client is a developer of the data-driven loan system behind direct mail and lead generation for mortgage lenders. They are standing up an internal AI agent capability: orchestrated AI agents doing real production work, starting with marketing copy production and expanding across the business. A cross-functional agile team of engineers, data scientists, and business SMEs is already in motion, alongside an external delivery partner running a proof of concept. This role owns keeping all of it on track.

This is a hybrid project and delivery role. You will run the agile process for the agent team, may assist with writing PRDs, and hold vendor delivery to those specs. You operate with a high degree of autonomy; we expect you to surface risk early, keep executive-level status honest, and never let a proof of concept drift from its acceptance criteria.

Working schedule: 9 am - 5 pm EST (full overlap with EST).

Responsibilities

• Own the agent team delivery plan and roadmap milestones; keep progress, risks, and decisions visible to executive stakeholders.
• Run scrum for a cross-functional team: sprint planning, backlog management, standups, retros.
• Manage delivery partner engagements end to end: milestone tracking, deliverable acceptance, scope and change control.
• Define and enforce the Definition of Done for agent workflows moving from proof of concept to production.
• Coordinate model, tooling, and platform decisions across engineering, data science, and business owners.

Requirements

• 5+ years of experience in project, product, or technical program management delivering software.
• Hands-on understanding of LLM and agentic systems: prompting, evaluation frameworks, and orchestration tooling (e.g., n8n, LangGraph, or agent SDKs from Anthropic or OpenAI).
• Experience managing vendor delivery: SOW scoping, acceptance criteria, milestone-based engagements.
• Strong agile facilitation across mixed technical and non-technical teams.
• The ability to write executives actually read: concise status, clear asks, no filler.

Nice to Have

• Experience with Mortgage, fintech, or other regulated industries.
• Background in marketing operations or direct mail production.
• Familiarity with SQL, Snowflake, or AWS.

We Offer

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Comprehensive private medical insurance.
• Regular performance appraisals to support your growth.
• Flexibility in workspace, either remote, our welcoming office or local coworking.
• Bonuses for recommendations of new employees.
• Bonuses for article writing, public talks, other activities.
• 15 vacation days, 10 national holidays, 10 sick leaves.
• Personalized learning program tailored to your interests and skill development.
• Free tech webinars and meetups organized by Svitla.
• Fun corporate online/offline celebrations and activities.
• Well-established remote culture.
• Awesome team, friendly and supportive community!

About the Company

Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients - from innovative start-ups to Fortune 500 companies. Our success is built on partnership. By integrating seamlessly with clients' teams, we create lasting collaborations that drive real results. We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth.

Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world. Together, we are coding a brighter tomorrow - and living it.

Join us!