Professional Services Consultant

About the Position

We’re looking for a Professional Services Consultant to join our international team and help our customers successfully implement and integrate Quadient solutions.

You’ll work directly on customer projects, focusing particularly on integration and technical delivery. You’ll configure and customize solutions, support testing, investigate technical challenges, and work with customers and internal teams to ensure projects move forward successfully.

This is a hands-on role where you’ll have the opportunity to work with programming, AWS, integrations, and financial automation, while developing your consulting and customer-facing skills. You’ll be given ownership of your deliverables and encouraged to find information and solutions independently.

Responsibilities

• Deliver assigned activities across customer implementation projects, including configuration, customization, testing, and documentation.
• Work on integrations and help resolve situations where existing functionality does not fully meet customer needs.
• Communicate with customers and internal teams to understand requirements and find practical solutions.
• Use your programming knowledge and technical skills to support solution delivery and integrations.
• Work with AWS and other technologies as part of customer implementations.
• Investigate issues, perform root-cause analysis, and identify appropriate solutions.
• Support customers during testing, pilots, production, and training phases.
• Collaborate with Project Managers, Professional Services, and Product teams to keep projects moving.
• Identify opportunities for product improvements and communicate customer feedback to the relevant teams.
• Take ownership of your deliverables, timelines, and communication throughout the project.
• Create clear technical and project documentation and share your knowledge with the team.

Requirements

• Experience in software implementation, technical consulting, integration, IT delivery, or a similar role.
• Good understanding of programming and scripting – programming knowledge is essential.
• Practical experience with AWS.
• Strong analytical and problem-solving skills, with a structured approach to investigating technical issues.
• Ability to understand customer needs and translate them into practical technical solutions.
• Comfortable communicating with customers and colleagues from different teams and backgrounds.
• A proactive and independent approach – you’re comfortable taking ownership and finding the information you need.
• Good written and verbal communication skills in English and Czech.
• Willingness to travel to customer sites when required.

Nice to Have

• Experience with Java, Python, or Spark.
• Previous experience delivering customer projects.
• Knowledge of financial automation or e-invoicing.
• Experience with ERP systems or integrations.
• Experience working with software products in an international environment.
• Familiarity with Quadient solutions or applications.

We Offer

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

About the Company

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills, and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration, and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.