Professional Services Intern- Summer 2027
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Job description
About the Position
Professional Services Intern- Summer 2027
Location: Alpharetta, GA
Employment Type: Hybrid
Date Posted: 09/25/2026
About the Role
As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments - no prior product experience required.
Responsibilities
- Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
- Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
- Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
- Assist in tracking customer health metrics, open issues, and follow-up action items
- Support the team in organizing documentation, knowledge base articles, and internal resources
- Participate in internal training sessions to build foundational product and industry knowledge
- Help identify trends across accounts that could be useful for the broader Professional Services team
- Collaborate with Support, Sales, and Engineering teams on cross-functional projects
Requirements
- Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
- Strong communication skills, both written and verbal
- A genuine interest in technology and customer relationships
- Comfortable learning new tools and software quickly
- Detail-oriented with good organizational and time-management skills
- A collaborative, curious mindset - willing to ask questions and learn on the fly
- No prior experience with our products required - we'll teach you what you need to know
What You'll Gain
- Hands-on exposure to enterprise customer relationship management
- Mentorship from experienced TAMs and PS leadership
- Foundational knowledge of data protection, cloud, and IT infrastructure concepts
- Real project ownership and visibility into customer-facing work
- Potential path toward a full-time TAM or PS role after graduation
We Offer
As a paid intern at Veeam, you’ll receive:
- Paid Company Holidays during your internship
- Tech Stipend to help set up your workspace
- 8 Hours of Paid Volunteer Time through our Veeam Cares Program
- Personal and Professional Development through our Internship Program
About the Company
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.
Salary
$20 - $25 USD (hourly rate of base pay)
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
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Enterprise Software; Data infrastructure