About the Position

i-CITY is seeking a Program Manager Mid Level to lead and coordinate program activities, ensuring alignment between client needs, business teams, IT teams, and suppliers.

Responsibilities

Gather, analyze, and formalize client needs and requirements, in line with program objectives and priorities.
Coordinate various stakeholders and ensure alignment between business, IT teams, and suppliers.
Plan and monitor program activities, deliverables, milestones, dependencies, and deadlines.
Consolidate workload estimates, costs, and resource needs required for the realization of changes and developments.
Manage and monitor the delivery of software solutions and adaptations, respecting deadlines, quality, and agreed commitments.
Identify, analyze, and monitor risks, issues, dependencies, and deviations, and coordinate the implementation of corrective actions.
Ensure the quality, compliance, and adequacy of delivered solutions with client needs and requirements.
Govern the program and provide regular reporting and communication to various stakeholders.
Maintain operational documentation and contribute to the continuity, stability, and continuous improvement of services.
Serve as the application manager for the administrative center's access activities and contribute to client satisfaction.

Requirements

Languages

English: Limited working proficiency
Dutch: Native or bilingual proficiency
French: Native or bilingual proficiency

Skills

Modelisation: Expert
Prince 2: Expert
Lean: Advanced
ULM: Expert
SCRUM: Advanced
BPMN: Expert
Agile: Advanced
Dynamics 365: Intermediate
MSP: Expert

We Offer

Full-time position with a minimum on-site presence of 3 days per week at the administrative center in Brussels.

About the Company

i-CITY is a leading company in project and program management, committed to delivering high-quality solutions and services to our clients.

Program Manager Mid Level

Job description