About the Position

Project Manager (API Management Platform) | f/m/d

Location: Warsaw

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the Role

As an IT Project Manager, you will help shape, govern, and grow the API Management Platform. The platform enables product teams across the Group to publish, secure, manage, and consume APIs through standardized self-service tooling.

You will combine technical product ownership, compliance governance, and customer enablement while working closely with engineering, security, compliance, architecture, and customer teams. In this role, you will drive platform improvements, support regulatory and audit-related activities, and ensure customers can successfully onboard and leverage the platform.

Responsibilities

Owning and managing product management activities for the API Management Platform, including backlog curation, prioritization, and alignment with engineering teams.
Coordinating compliance, regulatory, and audit-related activities, including evidence gathering, security reviews, and governance requirements.
Supporting platform customers through onboarding, training, and hands-on guidance.
Helping teams understand how to publish, secure, document, and consume APIs using self-service tools.
Acting as a bridge between technical teams, product customers, security, compliance, and enterprise architecture stakeholders.
Contributing to the continuous improvement of developer experience, tooling, documentation, and automation.
Supporting the evolution of platform processes, standards, and customer-facing guidance.
Ensuring alignment with organizational standards related to API security, identity management, cloud governance, and operational resilience.

Requirements

Fluency in English (C1)
Experience in product management, platform management, or a related technology-focused role
Effective communication with technical and non-technical stakeholders across different functions
Building strong relationships and influencing decisions in a complex stakeholder environment
Translating business, compliance, and customer requirements into actionable priorities
Demonstrating a customer-focused mindset and passion for improving user experience
Collaborating effectively within Agile teams and cross-functional environments
Taking ownership of initiatives and driving them to completion
Adapting to changing priorities while maintaining attention to detail
Sharing knowledge, providing guidance, and supporting the success of others

Nice to Have

Understanding API management concepts, including REST APIs, API lifecycle management, API gateways, and developer portals
Working with Azure API Management, Azure cloud services, or cloud-native integration patterns
Understanding API security concepts such as OAuth2, JWT, access control, and identity management
Using Git-based workflows, Azure DevOps, and CI/CD pipelines
Working with AWS or other cloud platforms
Experience within financial services, insurance, or other regulated environments
Understanding enterprise-scale platforms, self-service enablement models, or GitOps approaches
Familiarity with governance, compliance, or audit-related processes
Supporting customer onboarding, training, or enablement activities
Working with identity and access management concepts and operational governance frameworks

We Offer

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room, or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

Get to Know Us Better

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Project Manager (API Management Platform)

Job description