Project Manager

About the Position

Project Manager

Taipei - Taiwan

---

Responsibilities

• Own and manage customer accounts.
• Coordinate and take ownership of processing and delivering data requests in batch from customers.
• Take ownership for the complete processing of all requests using D&B systems and applications.
• Analyze customer requirements.
• Establish and monitor project timelines.
• Prepare project specifications.
• Work with vendors to ensure projects are completed accurately and on time.
• Complete all administration tasks associated with the delivery of data requests.
• QA final output.
• Ensure consistency and compliance of output in relation to customer contracts.
• Ensure the timely, cost-effective, and quality delivery of fulfillment projects to meet Service Level Agreements (SLAs).
• Provide consultative support to business partners and/or customers on custom solutions.
• Evaluate and recommend alternatives and options with an outside perspective.
• Promote expanded knowledge of delivery processes.
• Determine the feasibility of new opportunities.
• Research issues involving data quality or potential service failures.
• Support delivery transformation and specialized initiatives.
• Participate in specialty teams and/or transformation initiatives by taking lead roles in key initiatives.
• Act as a 'gatekeeper' for the various workflow systems used within the team, allocating workloads to individual team members.
• Support complex productions and high-revenue customers to achieve good customer retention rates and revenue growth.
• Process projects through the delivery systems, keeping stakeholders informed of progress, to supply data to agreed timescales and quality.

Requirements

• Bachelor’s degree and a minimum of 5 to 8 years of related experience; or an advanced degree with 3 years of working experience.
• Demonstrable understanding of global databases in a business environment, preferably B2B.
• Solid logical thinking, problem-solving, high attention to detail, analytical, and time management skills.
• Ability to communicate (oral & written) complex order specifications and experience in establishing project schedules.
• Strong customer focus and capability for taking ownership for issue resolution.
• Results-oriented individual, able to handle multiple and/or complex priorities in a fast-paced, dynamic environment.
• Ability to manage own time, work to tight deadlines with a sense of urgency, and exceed quality standards on own initiative.
• Project management experience and proven quality assurance expertise are a plus.
• Experience with Data Management and Analytics is a plus.
• SQL Database and Server experience is an advantage.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do. Be a problem solver, be curious, and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues, and mentors, as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

We Offer

• Competitive salary.
• Opportunity to work in a dynamic and innovative environment.
• Professional development opportunities.
• Collaborative and supportive team culture.

About the Company

Dun & Bradstreet is a leading global provider of commercial data and analytics that helps businesses around the world make decisions to improve their business performance. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered to do their best work.

---

Apply for this job here.