Project or Account Manager

About the Position

Are you a communication whiz with great organizational skills? Then a position in our project or account management team is just right for you.

We have a wide variety of people with all kinds of skills working here. But we all have one thing in common: we love it when our customers are satisfied.

Together, we form six Customer Success teams-and the name says it all. Our goal is maximum customer success: We support national and international brands in planning, managing, and further developing their local marketing initiatives. Working closely with our clients and our specialist departments, we ensure through project management that our marketing projects are carried out successfully. This requires communication across all key channels-supported by great tools like Jira, Confluence, and many more. We ensure that quality, deadlines, and budgets stay on track at all times. But our day-to-day work also includes technical tasks, such as configuring, maintaining, and further developing our marketing platforms along with their products and modules. We think proactively on behalf of the brands, support one another, and experience an incredible sense of teamwork every day.

We assign our project managers to roles that play to their strengths: From client development in the areas of creation and concept development to the role of a controlling specialist, we’ll work with you to identify the areas that inspire you and empower you in those roles.

As account managers, we work alongside project management and client consulting to serve as the central point of contact for our clients. Our clients are always our top priority: We gain a deep understanding of their needs and business goals, anticipate their challenges, and build long-term partnerships that generate real added value. Our focus is on providing guidance and further developing existing client relationships.

As passionate strategic consultants, our work ensures that campaigns, initiatives, and platforms are highly effective. In a dynamic market environment, this also requires quick responses, flexible solutions, and an agile mindset. We serve as our clients’ voice and actively contribute to positive business growth through our expertise. We consistently provide valuable insights and work closely with our functional departments to always achieve the best possible results.

Do you communicate as an equal, take a solution-oriented approach, and want to achieve lasting success together with a dedicated team? If so, we look forward to getting to know you.

Responsibilities

• Communication: You always keep track of everything and stay calm.
• Engagement: You enjoy communicating and engaging in direct dialogue-in a professional and approachable manner.
• Proactivity: You don't just contribute ideas-you think ahead-and you enjoy actively driving developments forward-for the benefit of our customers and our platforms.

Requirements

• Communication Skills: Excellent communication skills.
• Organizational Skills: Strong organizational skills.

We Offer

• Career Opportunities: Turn your skills into a career.
• Teamwork: Experience an incredible sense of teamwork every day.
• Tools: Work with great tools like Jira, Confluence, and many more.

Your Contact Person

Melanie Matern

Head of Human Resources

Phone: +49 9531 9220 0

WhatsApp: +49 151 5080 1869

Send an email

Whether it's a 20% match to your employer-sponsored retirement plan, significant discounts through the Corporate Benefits Program, JobRad bike leasing, or a wide range of coaching options: We want you to feel completely at home with us.

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