QAE

About the Position

We are seeking a skilled QA Engineer with 3+ years of experience in manual testing, preferably in CRM systems, to join our dynamic team. This role is remote and offers the opportunity to work from Armenia, Cyprus, or Poland.

Responsibilities

• Collaborate with the development team during planning to ensure testing requirements are adequately addressed.
• Conduct comprehensive functional, regression, and integration testing of chat features and functionalities.
• Perform thorough testing of various CRM modules, covering all key functionalities of customer relationship management.
• Test integrations with external systems.
• Maintain accurate and up-to-date test documentation, including test plans, test cases, and test matrices.
• Generate detailed reports on testing results, including analysis and recommendations for improvement.
• Identify and accurately report software defects, including providing detailed steps to reproduce.
• Analyze software quality and development speed, and propose actionable strategies for improvement.
• Contribute to the improvement of test automation processes and assist in creating test scenarios for automation.
• Actively participate in sprint ceremonies and contribute to the continuous improvement of the QA process.

Requirements

• Minimum 3 years of experience in manual testing, preferably in CRM systems or similar complex web applications.
• In-depth understanding of QA processes and methodologies, with experience in sprint-based development cycles.
• Comprehensive understanding of SDLC and its components, with proven experience in adapting testing strategies to fast-paced development environments.
• Demonstrated ability to create comprehensive test documentation, including test plans, test cases, and test matrices.
• Excellent communication skills, with the ability to articulate complex ideas clearly and effectively to both technical and non-technical stakeholders.
• Proficiency in using browser Developer Tools for debugging and troubleshooting.
• Strong experience in testing REST APIs and Webhooks, with a deep understanding of API testing best practices.
• Experience with test management tools.
• Working knowledge of version control systems, preferably GIT.
• Proven track record of effective collaboration within cross-functional teams.
• Strong analytical skills, including the ability to conduct thorough self-tests and analyze testing reports.
• Experience with automated testing tools and programming languages, with a focus on future automation initiatives.

Nice to Have

• Familiarity with Grafana for monitoring and analyzing application performance.

Soft Skills

• Logical and coherent expression of thoughts.
• Effective collaboration skills with team members.
• Strong analytical and problem-solving abilities.
• Clear and concise communication skills.
• Adaptability and willingness to learn new technologies and methodologies.
• Ability to work in a fast-paced, dynamic environment.

We Offer

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Yerevan; work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program: enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays.
• Company events, team buildings.